May 22nd 2017 Lisbon
5-Day DesignThinkers Bootcamp Week


(English spoken)The DesignThinkers Bootcamp offers a unique team of internationally recognized and highly experienced Design Thinking practitioners from the business, design and academic world. A combination of Personal Coaching, Master Classes and in-depth knowledge of Service Design Thinking Tools and Methodology. ‘Learning by Doing’ at the DesignThinkers Bootcamp May 22nd – May 26th 2017 in Lisbon with as main objective: Guiding participants how to apply Design Thinking to Business.

Bootcamp program

The Masterclasses with top professionals from the service design field and the hands-on training inspired my work as a human centered design consultant and trainer. The DT Bootcamp was a wonderful experience. Thanks Designthinkers!

Alexander Faga, Swisscom (

DT Bootcamp is refreshing, informative and fun. A week of hard work, but the right mix of theory and practice, the program never boring. The international setting and participants from different business sectors provide you with special insights. Highlight of the program, I found the daily masterclass. Very practical oriented and therefore directly applicable to my current work.

Hans Buursink, Nationale-Nederlanden (
The facilitators will focus continuously on your teams’ progress of the different activities during the DesignThinkers Bootcamp.

DT_Bootcamp_coach profiles lisbon

Arne van Oosterom, thought leader in the field of Service Design Thinking and founder of DesignThinkers Group and DesignThinkers Academy with extensive experience in facilitating and developing Service Design Thinking training sessions. View Arne’s profile

Tim Schuurman, highly experienced senior trainer and senior facilitator for Service Design Thinking training sessions with a background in Change Management and Business Modeling and co-founder of DesignThinkers Academy. View Tim’s profile

Pedro Janeiro is a senior facilitator stimulating creative leadership within corporate environments to find new solutions for business problems by designing and facilitating creative processes through Design Thinking. View Pedro’s profile

Thomas de Bresser is driven by technology and human centred innovation. He has a background in marketing and designthinking and is now working on developing new business models at the innovation hub of innogy with a focus on blockchain. Prior to this he has worked as (services) marketing manager for Philips Innovation Services and Canon. View Thomas’s profile

Toby Haug has gathered international experience in a broad variety of fields – from zoology, consulting, software design, and management. With over 12 years’ experience leading design teams, he is a firm believer in the role of design management in establishing design practices within ‘traditional’ business environments and mentoring conditions in which design moves from tactical to strategic value. He currently leads a highly-networked international design team within SAP with the purpose of establishing design as an integral part of their relationship with customers and partners. View Toby’s profile

Katharina Berger has a vast experience in the financial industry in strategic and international projects for many years. She is has been working for 9 years as an innovation evangelist triggering change across all areas and driving the implementation of human centered design.She is bringing design thinking into the early phases of innovation and product/service development to transform the cross silo collaboration and to focus on user experience and customer value across the whole organization. View Katharina’s profile

We strongly believe in ‘Learning by Doing’, so the DesignThinkers Bootcamp will be a high energy and hands-on event. You’ll be challenged to work in small teams on a real case and learn to work with Service Design and Design Thinking tools like Personas, Cultural Probes, Customer Journey Mapping, Stakeholder Mapping, Value Network Mapping, Prototyping, Business Modeling, Road Mapping and more. Moreover, a focus of this program will be on exploring the questions how to integrate these tools in an organization and how to create buy-in within an organization and with your sponsors.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.

The DT Bootcamp is especially designed for ‘Industry Executives’, ‘Senior Government Policy Makers’ and ‘Independent Professionals’ who want to take the next step towards actually using Design Thinking in their daily work. Next to learning Service Design Thinking tools and methodology and transforming your way of thinking and your mindset, the Bootcamp coaches are all practitioners and will guide participants toward putting Design Thinking into practice.

Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment. But we will also facilitate train-the-trainer aspects, so by transforming your mindset and your way of thinking you will be able to train your own team.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.


Monday May 22nd – WELCOMING & RESEARCH DAY (location t.b.a.)
09:30 hr Registration and welcoming
10:00 hr Introduction ‘DesignThinkers Bootcamp’ and Team Introduction Game
11:00 hr LEARNING: Master Class, by Research Agency
12:00 hr DOING: Challenge
12:30 hr Lunch (provided for during Design Research)
13:30 hr Design Research: GO OUT
15:00 hr Trends & Insights
16:30 hr Team Presentations
17:15 hr Reflection and Preparations for next day

Tuesday May 23rd – DESIGN DAY (location t.b.a.)
09:30 hr Briefing Team Coach
10:00 hr LEARNING: Master Class ‘Design’
11:30 hr DOING: From Insights to Concepts
12:30 hr Lunch (provided for)
13:00 hr DOING: From Insights to Concepts
16:30 hr Team Presentations
17:15 hr Reflection and Preparations for next day

Wednesday May 24th – FUNDAMENTALS DAY (location t.b.a.)
09:30 hr Briefing Team Coach
10:00 hr LEARNING: Master Class ‘Fundamentals’
11:30 hr DOING: Service Scenarios and Business Models
12:30 hr Lunch (provided for)
13:00 hr DOING: Prototyping
15:00 hr DOING: Testing
16:30 hr Team Presentations
17:15 hr Reflection and Preparations for next day

Thursday May 25th – BUSINESS DAY (location t.b.a.)
09:30 hr Briefing Team Coach
10:00 hr LEARNING: Master Class ‘How to adopt Design Thinking in your organization?’
11:30 hr DOING: Implementation Strategy
12:30 hr Lunch (provided for)
13:00 hr DOING: Designing Dragons’ Den Presentations ‘How to convince and involve your sponsor?’
16:30 hr DOING: Dragons’ Den Presentations
17:15 hr Price Winner
18:00 hr Party Time & Networking Event

Friday May 26th – NETWORKING DAY (location t.b.a.)
10:00 hr Reflection by Facilitators
10:30 hr Networking, & Break-out Sessions
12:30 hr Lunch (provided for)
13:00 hr Networking & Break-out Sessions
16:00 hr Handing out Toolkit & Wrap-up
16:30 hr Handing out Certificates and Champagne

Language: English
Venue: T.b.a., Lisbon Portugal
Dates: May 22nd – May 26th 2017

Max. participants: 36

Ticket Price: Early Bird Ticket Price € 2.950,= until March 27th 18th 2017, Regular Ticket Price € 3.150,= until April 30th 2017 and Late Ticket Price € 3.250,= (including lunch, snacks and drinks)*. Discounts available for teams signing up or NGO’s and self employed.

REGISTRATION: to enroll for this training, please click the Registration button on the top right corner of this page.