June 07th 2018 Bucharest
2-Day Training Employee Experience Design
(English spoken) This 2-day program will bring you the latest insights and best practices on how Design Thinking can create value to your human resources management. How can you develop a strategic employee focussed vision for HR? Or how can you create employee engagement? Interesting challenges where you can use Design Thinking at its best.
This high energy 2-day course on June 07th & 08th will give you a common level of understanding of the Design Thinking principles, key tools & terminology and how you can apply it to innovate in HR. The focus of this course will be hands-on, ‘Learning-by-Doing’. The tools we will practice during these two days are: Stakeholder Mapping, Value Network Mapping, Personas, Employee Journey Mapping (Employee’s Insights), Service Scenario Mapping and Prototyping.
WHO WILL FACILITATE?
The facilitators will guide you on the different activities during the Employee Experience Design Training.
Lacramioara Loghin, has a strong background as a research specialist and her passion is to talk to customers as real people with real problems. Her main driver as co-founder of Design Thinkers Academy Bucharest and facilitator is to translate the insights from the customers and create better solutions (products, services) for them. View Lacramioara’s profile.
Jeroen van der Weide, is a senior facilitator stimulating creative leadership within corporate environments to find new solutions for business problems by designing and facilitating creative processes through Design Thinking. View Jeroen’s profile
WHO IS THIS FOR?
HR People that want to know about DT
Objective: Show how they can apply this (new) methodology in their organisation.
WHAT WILL YOU LEARN?
Discover the tools and techniques you need to design the Employee’s Experience that will better work in your organization. With personal coaching and feedback throughout, you’ll be able to use your strengths to innovate in HR.
Learn how to:
- Use Design Thinking to innovate in HR and create an organization human centred, where people feel recognized, motivated and engaged.
- Identify the priority personas (e.g., a manager, a newly recruit, an experienced hire, etc.) and design HR policies and tools from the lens of these personas.
- Conduct a focused research within your organization to gather important insights, such as empathic interviews, focus groups or employee’s satisfaction surveys.
- Identify the moments that matter to the employee’s, and create rewarding journey maps of their employment experience.
FACTS & FIGURES
Venue: TBD, Bucharest
Dates: June 07th – 08th 2018
Participants: Max. 25
Ticket Price: Regular Ticket Price € 1375,=*, Early Bird Registration before February 08th € 1175,=* (Including lunch, drinks & snacks). Discounts available for teams signing up or NGO’s and self employed.
REGISTRATION: to enroll for this training, please click the Registration button on the top right corner of this page.