Publications 1st Chapter
Paperback version This Is Service Design Thinking
DesignThinkers Group co-authored the European Design Award Winner ‘This is Service Design Thinking: Basics, Tools, Cases’. How to design and market services to create outstanding Customer Experiences? We use the book as a source of knowledge and inspiration during and after many of our trainings.
A paperback version is available now. Click here to find the book and to read the first chapter online.