Nov. 8th 2017 Cape Town
3-Day Design Thinking Facilitation Training

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Learn how to facilitate Design Thinking workshop sessions in this 3-day high energy course for Design Thinking practitioners. So, you read all the books and articles on Design Thinking. You attended a few training sessions. You know the famous case studies. You get it. But how to facilitate a Design Thinking session?

This ‘Learning by Doing’ experience in a 3-day classroom setting is followed by a Personal Online Coaching sessions for you to learn how to facilitate Design Thinking workshop sessions for mixed audiences. The activities for the 3-day classroom training are a balanced mix of theory and practice:

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DAY 1

MORNING: LEARN CORE FACILITATION CAPABILITIES AND PROCESSES
To facilitate is to make thing easier and “progress” human situations and process. This session imparts the process of setting agendas, steering processes, framing analyses, and summarising conclusions.

AFTERNOON: THE DESIGN THINKING PROCESS

We will walk through the Design Thinking Process and how to plan for, initiate and manage a Design Thinking Project. You will workshop key challenges in embedding a new, collaborative way of doing in your organisation.

DAY 2

MORNING: FACILITATING EMPATHY BUILDING PROCESSES

Learn to facilitate human-centric participative processes that build stakeholder empathy. Design thinking is human-centric with empathy at its core. To design improved systems that are desirable a, you need to understand and feel how the stakeholders see and experience the system given their needs and circumstances

AFTERNOON: FACILITATING DIVERGENT THINKING

In the afternoon you will learn to facilitate participative processes that generated many diverse and innovative ideas. Divergent thinking is the ability to generate new or more complicated ideas from a single source.

DAY 3

MORNING: FACILITATING CONVERGENT THINKING
Learn to facilitate participative processes that synthesise and evaluate diverse ideas. Convergent thinking is the ability to synthesise and evaluate a wide variety of ideas and insights into useful formulations of design problems, leading to workable solutions.

AFTERNOON: FACILITATING RAPID PROTOTYPING

In the afternoon you will Learn to facilitate participative processes that bring innovative ideas to life. Rapid Prototyping: Iteratively and quickly create and test visual/ experiential artefacts that give detail, form, and nuance to the intangible concepts generated in the divergent/convergent thinking phases- failing fast and learning quickly about what is working and what isn’t

Facilitated by the founders of DesignThinkers Academy – South Africa: Robert Bloom.

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PROGRAM OVERVIEW SERVICE DESIGN THINKING FACILITATION TRAINING
Wednesday, 8th of November 2017
Location: DT Academy, Workshop17, V&A Waterfront
08:00 hr Registration and Welcoming
08:30 hr Start and Introductions
09:00 hr Core Facilitation Capabilities
12:15 hr Lunch
13:00 hr The Design Thinking Process
14:00 hr Unpacking the Problem / Challenge
15:00 hr Defining the Problem / Challenge
17:00 hr Wrap-up

Thursday, 9th of November 2017
Location: DT Academy, Workshop17, V&A Waterfront
08:30 hr: Coffee and Snacks
09:00 hr Recap previous day activities
09:30 hr Facilitating the Empathy Generation
12:30 hr Working lunch
13:00 hr Facilitating Divergent Thinking
17:00 hr Wrap-up

Friday, 10th of November 2017
Location: DT Academy, Workshop17, V&A Waterfront
08:30 hr: Coffee and Snacks
09:00 hr Recap previous day activities
09:30 hr Facilitating Convergent Thinking
12:30 hr Working lunch
13:00 hr Facilitating Rapid Prototyping
15:30 hr Recap
16:30 Awarding of Certificates
19:00 Optional Group Dinner

Training Preparation Pack: In preparation for the course an e-learning preparation pack will be made available

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BACKGROUND INFORMATION
Facilitation is key in running successful Design Thinking workshop sessions, which usually bring together people from diverse backgrounds to work on specific challenges. Creating space and environment where people feel confident and be creative is the key responsibility for the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. The focus will be on improving your personal facilitation skills in the design and management of Design Thinking workshops.

This video gives you a glimpse of our Facilitation Training delivered around the world:

WHAT WILL YOU LEARN?

The objective of the 3-day classroom training is to understand the facilitation skills’ required to successfully plan for and manage Design Thinking sessions through a combination of facilitation experiences and coaching. The activities for the 3-day classroom training are a balanced mix of theory and practice.

TOPICS DURING THE DESIGN THINKING FACILITATION TRAINING:
Core capabilities we will cover are Socratic questioning, focussing conversations and following participatory methods. Opening diverse and trans-disciplinary teams to new opportunities. The Double  Diamond approach to Design Thinking; Management of participative processes across divergent and convergent thinking and doing practices. Facilitating for uncertainty and ambiguity in individuals, building accuracy and logic to reduce risk, covering feasibility and viability (adding value to stakeholders), how to bring the intangible to life.

RECONNECT SESSION:
Workshop Design and review of the participant’s workshop examples: The content of the Online Coaching Reconnect Session (1 hours) will be adjusted based on the participants’ needs:

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WHO WILL FACILITATE?
The facilitators will guide you through the different activities during the Design Thinking Facilitation Training.

Robert Bloom, Robert is the Founder of DTG-SA and has been facilitating Design Thinking programs since 2011. Robert has facilitated Workshops with a number of Listed Companies on the JSE as well as in Dubai and Kuwait. Robert’s diverse background and experience in business across the globe adds spice to this learning experience. Robert has a Masters in Business Administration at the Executive level Robert’s Profile

Dr Svea van der Hoorn, Svea is known for the incisive questions of curiosity she poses. These spur people on to explore possibilities and expand narrow stories. She is tenacious at connecting the map and the territory to ensure that brilliant ideas become do-able activities that create rippling value. Svea’s talent as a facilitator opens spaces for people’s creativity to emerge. Her capability as a professional coach encourages rigor while her educational psychology experience tends to uphold dignity and integrity. A pragmatic optimist, she draws on humour and generosity to keep herself and other evolving. Svea’s Profile

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FACTS & FIGURES
Language: English
Venue: DesignThinkers Academy, Workshop 17, V&A Waterfront, The Watershed, 1st Floor
Dates: 8th -10th November, 2017
Max. participants: 10
Ticket Price: Early Bird Ticket Price R 12 495,= until October 8th 2017, Regular Ticket Price R 13.995,= until July 1st and Late Ticket Price R 14 995,= (including lunch, snacks and drinks)*. Discounts available for teams signing up or NGO’s.

Please note: Price excludes VAT

REGISTRATION: to enrol for this training, please click the Registration button on the top right corner of this page.