March 15th Cape Town
3-Day Design Thinking Facilitation Training

41_CapeTown Training
Learn how to facilitate Design Thinking workshop sessions in this 3-day high energy course for Design Thinking practitioners. So, you read all the books and articles on Design Thinking. You attended a few training sessions. You listened to inspirational keynote speakers at conferences. You know the famous case studies. You get it. But how to facilitate a Design Thinking session?

This ‘Learning by Doing’ experience in a 3-day classroom setting is followed by a Personal Online Coaching sessions for you to learn how to facilitate Design Thinking workshop sessions for mixed audiences. The activities for the 3-day classroom training are a balanced mix of theory and practice:

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DAY 1

MORNING: LEARN CORE FACILITATION CAPABILITIES AND PROCESSES
To facilitate is to make thing easier and “progress” human situations and process. This session imparts the process of setting agendas, steering processes, framing analyses, and summarising conclusions.

AFTERNOON: THE DESIGN THINKING PROCESS

We will walk through the Design Thinking Process and how to plan for, initiate and manage a Design Thinking Project. How to embed a more human-centric and empathic culture in your organisation will be covered.

DAY 2

MORNING: FACILITATING EMPATHY BUILDING PROCESSES

Learn to facilitate human-centric participative processes that build stakeholder empathy. Design thinking is human-centric with empathy at its core. To design improved systems that are desirable and feasible, you need to understand and feel how the stakeholders see and experience the system given their needs and circumstances

AFTERNOON: FACILITATING DIVERGENT THINKING

In the afternoon you will learn to facilitate participative processes that generated many diverse and innovative ideas. Divergent thinking is the ability to generate new or more complicated ideas from a single source.

DAY 3

MORNING: FACILITATING CONVERGENT THINKING
Learn to facilitate participative processes that synthesise and evaluate diverse ideas Convergent thinking is the ability to synthesise and evaluate a wide variety of ideas and insights into useful formulations of design problems, leading to workable solutions.

AFTERNOON: FACILITATING RAPID PROTOTYPING

In the afternoon you will Learn to facilitate participative processes that bring innovative ideas to life. Rapid Prototyping: Iteratively and quickly create and test visual/ experiential artefacts that give detail, form, and nuance to the intangible concepts generated in the divergent/convergent thinking phases- failing fast and learning quickly about what is working and what isn’t

Facilitated by the founders of DesignThinkers Academy – South Africa: Robert Bloom and Tom Ryan.

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PROGRAM OVERVIEW SERVICE DESIGN THINKING FACILITATION TRAINING
Wednesday, 15th of March 2017
Location: DT Academy, Workshop17, V&A Waterfront
08:00 hr Registration and Welcoming
08:30 hr Start and Introductions
09:00 hr Core Facilitation Capabilities
12:15 hr Lunch
13:00 hr The Design Thinking Process
14:00 hr Unpacking the Problem / Challenge
15:00 hr Defining the Problem / Challenge
17:00 hr Wrap-up

Thursday, 16th of March 2017
Location: DT Academy, Workshop17, V&A Waterfront
08:30 hr: Coffee and Snacks
09:00 hr Recap previous day activities
09:30 hr Facilitating the Empathy Generation
12:30 hr Working lunch
13:00 hr Facilitating Divergent Thinking
17:00 hr Wrap-up

Friday, 17th of March 2017
Location: DT Academy, Workshop17, V&A Waterfront
08:30 hr: Coffee and Snacks
09:00 hr Recap previous day activities
09:30 hr Facilitating Convergent Thinking
12:30 hr Working lunch
13:00 hr Facilitating Rapid Prototyping
15:30 hr Recap
16:30 Awarding of Certificates
19:00 Optional Group Dinner

Training Preparation Pack: In preparation for the course an e-learning preparation pack will be made available

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BACKGROUND INFORMATION
Facilitation is key in running successful Design Thinking workshop sessions, which usually bring together people from diverse backgrounds to work on specific challenges. Creating space and environment where people feel confident and be creative is the key responsibility for the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. The focus will be on improving your personal facilitation skills in the design and management of Design Thinking workshops.

This video gives you a glimpse of our Facilitation Training delivered around the world:

 

WHAT WILL YOU LEARN?

The objective of the 3-day classroom training is to understand the facilitation skills’ required to successfully plan for and manage Design Thinking sessions through a combination of facilitation experiences and coaching. The activities for the 3-day classroom training are a balanced mix of theory and practice.

TOPICS DESIGN THINKING FACILITATION TRAINING:
Core capabilities we will cover are Socratic questioning, focussing conversations and following participatory methods. Opening diverse and trans-disciplinary teams to new opportunities. The Double (or Triple) Diamond approach to Design Thinking; Management of participative processes across divergent and convergent thinking and doing practices. Facilitating for uncertainty and ambiguity in individuals, building accuracy and logic to reduce risk, covering feasibility and viability (adding value to stakeholders), how to bring the intangible to life.

RECONNECT SESSION:
Workshop Design and review of the participant’s workshop examples: The content of the Online Coaching Reconnect Session (1 hours) will be adjusted based on the participants’ needs:

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WHO WILL FACILITATE?
The facilitators will guide you through the different activities during the Service Design Thinking Facilitation Training.

The facilitators will guide you through the different activities during the Service Design Thinking Facilitation Training.

Tom Ryan, will be your Lead Facilitation Coach. Thought leader in the field of Systems Thinking, Tom is the Head of Design Education Programs at DesignThinkers Academy South Africa. Tom has directed Executive Leadership and Action Learning Programs for over 18 yrs at the UCT Graduate School of Business. View Tom’s profile

Robert Bloom,. Robert is the Founder of DTG-SA and has been facilitating Design Thinking programs since 2011. Robert has facilitated Workshops with a number of Listed Companies on the JSE as well as in Dubai and Kuwait. Robert’s diverse background and experience in business across the globe adds spice to this learning experience Robert’s Profile

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FACTS & FIGURES
Language: English
Venue: DesignThinkers Academy, Workshop 17, V&A Waterfront, The Watershed, 1st Floor
Dates: March 15th -17th March 2017
Max. participants: 10
Ticket Price: Early Bird Ticket Price R 9 395,= until Feb 28th 2017, Regular Ticket Price R 9.995,= until March 10th and Late Ticket Price R 11 995,= (including lunch, snacks and drinks)*. Discounts available for teams signing up or NGO’s.

REGISTRATION: to enrol for this training, please click the Registration button on the top right corner of this page.