Learn how to facilitate workshop sessions following the Design Thinking principles for mixed audiences.

So, you have a good understanding of Service Design & Design Thinking, know all the tools and have applied them in practice. You get it. But how to facilitate a Design Thinking workshop for an audience that might not have the same knowledge? How to design a high energy learning flow? What to do with group dynamics? That calls for a different skill set. DesignThinkers Academy can help you out.

To stay competitive and survive the changes organisations are presently facing, they need to reassess the way they are structured, function and build relationships with customers. Closing the ‘reality gap’ between organisations and people (employees and customers) should be the number one priority. And for this we need a new set of skills, methods and tools. People-centered approaches like Design Thinking and Service Design have emerged because they provide us with holistic methods and tools to bridge the gap. To build the necessary environment and mindset to make change happen.

Design Thinking inspires and challenges a team to ‘learn-by-doing’ and strengthens their ability for creative problem solving. It helps organisations build the necessary environment and mindset to make change happen. We can offer you a personalized coaching programme. We will provide a tailor-made program designed around your specific team objectives. To guide your team through the DT process we use both on-site sessions and remote follow-up. Our DT professionals can come over to you, we are represented in over 25 countries, or you are most welcome to join us at our DT Academy Studio in Amsterdam.