2-Modules Online Customer Journey Mapping (Certificate)
Gain a deeper understanding of how this qualitative Design Research Customer Journey Mapping tool can improve your customers’ experience in a live online classroom setting.
This interactive online course will equip you with a basic understanding of one of the most important tools in Design Thinking; the Customer Journey Mapping Tool.
You will be working virtually in classroom sessions, followed by group work under live guidance of our skilled Facilitators. We strongly believe in ‘learning-by-doing’ and providing you with hands-on tools. After the course, you will be able to apply Customer Journey Mapping right away in your daily work.
The Customer Journey Mapping Course is also available in our Amsterdam Studio, where we can safely welcome a limited amount of participants for some hands-on, ‘learning-by-doing’ fun. Click here to learn more.
Jan 06
Session 1
10:29 - 13:00
Preencha seus dados acima e entraremos em contato para garantir a sua participação nesse programa.
Price includes
Miro & Zoom access
All tools & materials
Access to L&D library
Certificate