Course Description

2-Day Design Thinking Facilitation Course October 2018 SOLD OUT

Amsterdam

Note: This edition is currently sold out. Please sign up for another date or please reach out to our Support Team so we can be of assistance to you.

(English spoken) Learn how to facilitate workshops following the Design Thinking principles for mixed audiences. In this 2-day high energy course for Design Thinking practitioners you learn how to guide people in a Design Thinking session.

So, you have a good understanding of Service Design & Design Thinking, know all the tools and have applied them in practice. You get it. But how to facilitate a Design Thinking workshop for an audience that might not have the same knowledge? How to design a high energy learning flow? What to do with group dynamics? That calls for a different skill set. DesignThinkers Academy can help you out.

Over the last 4 years we have delivered this ‘Learning by Doing’ experience in a 2-day classroom setting followed by a Personal Coaching session for you to learn how to facilitate Design Thinking workshop sessions in your job. The activities for the 2-day classroom training are a balanced mix of theory and practice:

Day 1:
Facility Skill Assessment, Workshop Types, Core Design Thinking Workshop Flow, Problem Statement Definition & Art of Facilitation, Agenda & Workshop Design;

Day 2:
Energy Management, Facilitation Team Management, Facilitating an actual Design Thinking workshop, Feedback on Facilitation Skills.

BACKGROUND INFORMATION

Facilitation is key in running successful Design Thinking workshop sessions, which are meant to bring together people from diverse backgrounds to work on specific challenges. Creating space and environment where people feel confident and can be creative is the key responsibility for the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. You will be using Design Thinking tools (like Stakeholder Mapping, Customer Journey Mapping, Prototyping), the focus however will be on your personal facilitation skills of designing and facilitating Design Thinking workshops and not on the tools. To be honest, you know them already. Isn’t it?

This video gives you a glimpse on our Facilitation Trainings with global companies:

PERSONAL COACHING SESSION

To make sure that what you learn during the training, it is crucial to start putting it into practice on a short notice. So, before entering the training you are asked to think about your first opportunity to facilitate in your job. During the training you will work on preparing this facilitation opportunity with the help of the trainers and your peers in the training.
The Coaching Session offers participants’ one-on-one time with one of the trainers to discuss any challenges regarding their on the job Facilitation Opportunity.

WHO WILL FACILITATE

The facilitators will guide you on the different activities during the Service Design Thinking Facilitation Training.

Arne van Oosterom, thought leader in the field of Service Design Thinking and founder of DesignThinkers Group and DesignThinkers Academy with extensive experience in facilitating and developing Service Design Thinking training sessions.

Tim Schuurman, highly experienced trainer and facilitator with a background in Change Management and Business Modeling and co-founder of DT Academy.

We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process. Our DT professionals can come over to you, we are represented in over 25 countries, or you are most welcome to join us at our DT Academy Studio in Amsterdam. Please reach out to us for more information.

In this 2-day high energy course for Design Thinking practitioners you learn how to guide people in a Design Thinking session.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops.

About this Event

Venue: NLstudio’s, Lijnbaansstraat 17, 1016 ST Amsterdam, The Netherlands

Dates: October 08th & 09th 2018 + ½ hour personal coaching session
Language: English
Max. participants: 12

Tickets

Early Bird Ticket Price: € 1.495,00
until September 08th 2018

Regular Ticket Price: € 1.595,00

Your ticket includes a daily healthy and delicious lunch plus snacks and beverages throughout the day. When you successfully complete the course, you will receive a certificate of attendance from DesignThinkers Academy. Discounts are available for teams signing up, Freelancers, Non-Profits and Government Organizations. If you have any other questions regarding this course or its ticketing, drop us a line at info@designthinkersacademy.com