Course Description

2-Day Design Thinking Facilitation Course (Certificate)

Learn how to facilitate workshops following the Design Thinking principles for mixed audiences. In this 2-day high energy course for Design Thinking practitioners you learn how to guide people in a Design Thinking session.

Over the last 4 years we have delivered this ‘Learning by Doing’ experience in a 2-day classroom setting followed by a Personal Coaching session for you to learn how to facilitate Design Thinking workshop sessions in your job. The activities for the 2-day classroom training are a balanced mix of theory and practice:

DAY 01

Facility Skill Assessment, Workshop Types, Core Design Thinking Workshop Flow, Problem Statement Definition & Art of Facilitation, Agenda & Workshop Design;

DAY 02

Energy Management, Facilitation Team Management, Facilitating an actual Design Thinking workshop, Feedback on Facilitation Skills.

PROGRAM & COACHING ‘LEARNING BY DOING’

During the DesignThinkers Bootcamp Week the coaches will share their experiences in the form of a masterclass on a specific topic each day and will then guide you and your team  during the process from doing Research to Designing Service Concepts and Implementation of these Concepts in complex organizations.
The facilitators will focus continuously on your teams’ progress of the different activities during the DesignThinkers Bootcamp.

BACKGROUND INFORMATION

Facilitation is key in running successful Design Thinking workshop sessions, which are meant to bring together people from diverse backgrounds to work on specific challenges. Creating space and environment where people feel confident and can be creative is the key responsibility for the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. You will be using Design Thinking tools (like Stakeholder Mapping, Customer Journey Mapping, Prototyping), the focus however will be on your personal facilitation skills of designing and facilitating Design Thinking workshops and not on the tools. To be honest, you know them already. Isn’t it?

PERSONAL COACHING SESSION

To make sure that what you learn during the training, it is crucial to start putting it into practice on a short notice. So, before entering the training you are asked to think about your first opportunity to facilitate in your job. During the training you will work on preparing this facilitation opportunity with the help of the trainers and your peers in the training.
The Coaching Session offers participants’ one-on-one time with one of the trainers to discuss any challenges regarding their on the job Facilitation Opportunity.

This video gives you a glimpse on our Facilitation Trainings with global companies:

We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process. Our DT professionals can come over to you, we are represented in over 25 countries, or you are most welcome to join us at our DT Academy Studio in Amsterdam. Please reach out to us for more information.

Register

In this 2-day high energy course for Design Thinking practitioners you learn how to guide people in a Design Thinking session.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops.

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