Course Description

1-Week Online Design Thinking Crash Course September 2020


This interactive online course will equip you with the Design Thinking mindset, tools and skills to kick-start bold innovation. You will be working virtually on a human-centered challenge under live guidance of our skilled facilitators. With a combination of live classroom sessions, group assignments and homework you will gain practical knowledge and experience to apply Design Thinking in your daily work.


Focus on how to implement Design Thinking in your daily work; 
Live and personal guidance from our expert facilitators;
Learn to empathize with your customers to improve your proposition and strategy;
Develop your creative problem solving skills and mindset for innovation;
Increase your confidence for remote & multi-disciplinary collaboration;
Learn how to still be able to boost co-creation and innovation while working remotely.

Same fun & interactive classroom experience, now live & online

DesignThinkers Academy Dubai


We strongly believe in learning-by-doing. The major part of this online course will consist of hands-on work on a generic challenge using the different Design Thinking tools. The tools we will be using throughout the course are key in Design Thinking and will teach you how to use empathy in designing new services for your end-user. You will work in co-creation in a small teams.

Program 1-Week Online Design Thinking Crash Course (Certificate)

The course rund for 3 days, with 2 sessions of 2 hours per day focusing on the 4 stages of Design Thinking: Discover, Define, Design, Deliver. Each session consists of interactive online classrooms work, directly followed by group work. 

Day 1 – Session 1 & 2: Discover
We will kick off with an introduction to the Design Thinking principles, tools and best practices. Then we will dive into the challenge using tools such as Design Research, Stakeholder Map, Mind Map and Affinity Map. We will wrap up the Discovery Phase by creating strong Personas. Using the Customer Journey Map we can identify impactful moments within the decision-making process.

Day 2 – Session 3 & 4: Define & Develop
This phase is dedicated to finding interesting opportunity areas: understanding frustrations to find problems that are worth solving. With that knowledge we can reframe the challenge into a Problem Statement. Now that we have a good understanding of the problem area, it’s time to develop new solutions. Ideation! We will work with several ‘divergent thinking’ tools and cluster these ideas in an Idea Priority Map. The following step will be to prototype these ideas using Service Scenarios and Artifacts.

Day 3 – Session 5 & 6: Deliver
The final day we will focus on testing the prototypes and improving the concept. This iterative process will be concluded by making a strong pitch. We conclude our classroom sessions with time to reflect. 

After completing the 1-Week program and assignments you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use. A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course.


Teams from different industries who want to lead innovation;
Individuals e.g. HR, IT, Marketing looking for new tools to structure innovation and collaboration;
Professionals who want to stretch their creative problem solving skills;
Managers who want to discover what Design Thinking can offer their team.


You will be guided through the Online Course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks to guide you on this online learning journey how to implement it within your working environment.

Tim Schuurman is Co-owner and Senior Facilitator at DesignThinkers Academy Amsterdam. He has extensive experience in designing and implementing product/service concepts and has an MBA & MSc in Business and Financial Management.

Layth Weldali, PhD, is an experienced facilitator and Founder and Partner of DesignThinkers Academy Dubai. Layth has 20 years of experience in management, technology consulting and organizational development in the Middle East

Same fun & interactive classroom experience, now live & online

DesignThinkers Academy Amsterdam


Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.

About this Event

Date: September 7, 8 and 10
3 days, 2 x 2 hour Virtual Classroom sessions per day

Morning Session: 09.30 – 11.30 am (GST)
Afternoon Session: 1.00 – 3.00 pm  (GST)

Online platforms: Miro & Zoom
Language: English
Max. participants: 20


Early Bird Ticket Price 695 USD
until  August 24th

Regular Ticket Price 795 USD

Prices are excluding VAT.
Your ticket includes access and use of the online environments (Miro & Zoom) for the duration of the course. All tools and materials are also available after the course for personal use. A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course. Discounts are available for teams signing up, Freelancers, Non-Profits and Government Organizations.

If you have any other questions regarding this online course or its ticketing, we kindly as that you contact us through e-mail.

Sign up now