Course Description
2-Day Design Thinking in Health Training Course (9 May 2025)
Language: Cantonese (粵語) with English Materials
Overview:
In the fast-evolving healthcare sector, innovation is not just about new ideas but transforming these ideas into practical, impactful health services and products. This course integrates AI & Design Thinking with healthcare management, focusing on developing patient-centered solutions that enhance care delivery and operational efficiency.
Course Aims:
This specialized program is designed to empower health professionals with the innovative tools and methodologies necessary to tackle complex healthcare challenges using the Design Thinking framework.
Highlights:
Participants will learn how to expedite the Design Thinking execution process through the integration of Artificial Intelligence (AI).
Targeted Participants:
- Healthcare Professionals: Doctors, nurses, and healthcare administrators looking to innovate within their practice or department.
- Healthcare Executives: Leaders seeking to drive strategic innovations in healthcare delivery and patient engagement.
- Medical Product Designers: Professionals involved in the design and development of medical products and services.
- Public Health Officials: Decision-makers in public health aiming to improve community health outcomes through innovative solutions.
Early Bird Price
HKD 6,500 (up to one month prior to the start of the course)
Length
2-Day
Language
Cantonese with English Materials
Standard Price
HKD 7,000
Involvement
7 hours per day
Course Type
In-person
Choose your session
About this course
Course Objectives: Upon completion of this program, participants will be able to:
- Master Design Thinking Principles and Framework: Understand the principles and values of Design Thinking, and apply the Double Diamond Model for advanced problem-solving in healthcare.
- Enhance Patient-Centered Innovation: Apply empathy and user-centered design to develop solutions that truly meet the needs of patients.
- Balance AI and Empathy: Integrate AI with empathy to create human-centered healthcare innovations.”
- Leverage AI for Enhanced Innovation: Explore AI tools like ChatGPT, DALL-E, and other relevant technologies to boost the effectiveness of healthcare innovation projects.
- Build and Lead Innovative Teams: Develop skills to assemble and lead cross-disciplinary teams, fostering a growth mindset and high-level co-creation within healthcare environments.
What you'll learn
Teaching methodologies
This interactive course is designed to equip you with the Design Thinking mindset, tools, and skills necessary to drive bold innovations. Engage in a dynamic learning journey that includes highly interactive sessions and culminates in collaborative group work focused on addressing a human-centered challenge. Our commitment to a “learning-by-doing” philosophy guarantees practical application and immediate implementation of the concepts taught.
Pre-Course Preparation
Before the course begins, participants will receive a comprehensive set of learning materials, including pre-course readings and videos, to foster a preliminary understanding of Design Thinking concepts.
Session 1: Discover Stage
• Understanding Healthcare Challenges: Techniques like stakeholder mapping and empathy interviews to capture deep insights about patient and provider needs.
• Sense-Making in Healthcare: Analyze collected data to identify underlying problems in healthcare processes.
Session 2: Define Stage
• Persona Development in Healthcare: Create realistic personas that reflect various patient demographics and needs.
• Mapping Patient and Provider Journeys: Visualize the healthcare experience to identify critical touchpoints for innovation.
Session 3: Develop Stage
• Ideation for Health Solutions: Use brainstorming tools and methods to generate innovative ideas for improving patient care and healthcare operations.
• Solution Prioritization: Employ the Idea Priority Map to determine which concepts have the highest potential for impact.
Session 4: Deliver Stage
• Prototyping Healthcare Innovations: Develop prototypes for new healthcare services or products and gather feedback through user testing.
• Effective Communication Strategies: Learn pitching techniques to effectively present new ideas to stakeholders and gain support.
Follow-Up Session
Participants will benefit from the post-course follow-up sessions designed to assist them in overcoming challenges related to applying Design Thinking techniques in their daily work environments. This support is crucial for translating the learning experience into practical workplace performance.
Meet your coaches
Our coaches are seasoned and certified Design Thinking facilitators. They will share their extensive experience and effective strategies for implementing Design Thinking in innovation projects and organizational transformations. This practical approach enables you to immediately integrate Design Thinking principles into your daily work environment.
Tiffany Liu
Certified Design Thinking Facilitator, MSc in Counselling
Jimmy Wan
Certified Design Thinking Facilitator
Jimmy has more than 16 years of training and facilitation experience in the banking sector.
Certificate
Upon completing the course and all related exercises, participants will receive a Digital Certificate and a Design Thinking Practitioner Digital Badge from the DesignThinkers Academy. These credentials are securely issued through a blockchain-based global certification management system. Celebrate your new status as a Certified Design Thinker by sharing your achievement across various social media platforms.