Course Description

3-Day Design Thinking Facilitation & Certification Course January 2019

Cape Town

This 3-day high energy design thinking facilitation course in Cape Town starting on the 16th of January gives participants the confidence to plan for and facilitate design thinking projects and workshop sessions.

You have read a number of books and articles on Design Thinking. You attended a few training sessions. You know the famous case studies. You get it. But how to facilitate a Design Thinking session? How to embed desing thinking across organisational functions? How to manage a design thinking critical path? How to ensure workshop outcomes are carried forward into the implementation pipeline? How to manage challenging participants or stakeholders? How and when to move from design thinking concepts to a “lean-start-up” or “agile” implementation.
This ‘Learning by Doing’ experience in a 3-day workshop setting is followed by a personal online coaching sessions for you to learn how to facilitate Design Thinking workshop sessions for mixed audiences. The activities for the 3-day training are grouped into a balanced mix of theory and practice. You may choose to follow this design thinking training up with our 3-month certification learning journey to help embed the facilitation practice.

SERVICE DESIGN THINKING FACILITATION TRAINING

Day 1
Morning: Learn core facilitation capabilities and processes, To facilitate is to make thing easier and “progress” human situations and process. This session imparts the process of setting agendas, steering processes, framing analyses, and summarising conclusions.

Afternoon: The design thinking process, We will walk through the Design Thinking Process and how to plan for, initiate and manage a Design Thinking Project. You will workshop key challenges in embedding a new, collaborative way of doing in your organisation.

Day 2
Morning: Facilitating empathy building processes, Learn to facilitate human-centric participative processes that build stakeholder empathy. Design thinking is human-centric with empathy at its core. To design improved systems that are desirable a, you need to understand and feel how the stakeholders see and experience the system given their needs and circumstances

Afternoon: Facilitating divergent thinking, In the afternoon you will learn to facilitate participative processes that generated many diverse and innovative ideas. Divergent thinking is the ability to generate new or more complicated ideas from a single source.

Day 3
Morning: Facilitating Convergent Thinking, Learn to facilitate participative processes that synthesise and evaluate diverse ideas. Convergent thinking is the ability to synthesise and evaluate a wide variety of ideas and insights into useful formulations of design problems, leading to workable solutions.

Afternoon: Facilitating rapid prototyping, In the afternoon you will Learn to facilitate participative processes that bring innovative ideas to life. Rapid Prototyping: Iteratively and quickly create and test visual/ experiential artefacts that give detail, form, and nuance to the intangible concepts generated in the divergent/convergent thinking phases- failing fast and learning quickly about what is working and what isn’t

Facilitated by the core members of DesignThinkers Academy – Cape Town: Robert Bloom, Svea van der Hoorn and Katherine Train

PROGRAM OVERVIEW

Wednesday, 16th of January 2019
08:00 hr Registration and Welcoming
08:30 hr Start and Introductions
09:00 hr Core Facilitation Capabilities
12:15 hr Lunch
13:00 hr The Design Thinking Process
14:00 hr Unpacking the Problem / Challenge
15:00 hr Defining the Problem / Challenge
17:00 hr Wrap-up

Thursday,  17th of January 2019
08:30 hr: Coffee and Snacks
09:00 hr Recap previous day activities
09:30 hr Facilitating the Empathy Generation
12:30 hr Working lunch
13:00 hr Facilitating Divergent Thinking
17:00 hr Wrap-up

Friday, 18th of January 2019
08:30 hr: Coffee and Snacks
09:00 hr Recap previous day activities
09:30 hr Facilitating Convergent Thinking
12:30 hr Working lunch
13:00 hr Facilitating Rapid Prototyping
15:30 hr Recap
16:30 Awarding of Certificates
19:00 Optional Group Dinner

Training Preparation Pack: In preparation for the course an e-learning preparation pack will be made available

BACKGROUND INFORMATION

Facilitation is key in running successful Design Thinking workshop sessions, which usually bring together people from diverse backgrounds to work on specific challenges. Creating space and environment where people feel confident and be creative is the key responsibility for the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. The focus will be on improving your personal facilitation skills in the design and management of Design Thinking workshops.

This video gives you a glimpse of our Facilitation Training delivered around the world:

 

WHAT WILL YOU LEARN?

The objective of the 3-day classroom training is to understand the facilitation skills’ required to successfully plan for and manage Design Thinking sessions through a combination of facilitation experiences and coaching. The activities for the 3-day classroom training are a balanced mix of theory and practice.

TOPICS DURING THE DESIGN THINKING FACILITATION TRAINING:

Core capabilities we will cover are Socratic questioning, focussing conversations and following participatory methods. Opening diverse and trans-disciplinary teams to new opportunities. The Double  Diamond approach to Design Thinking; Management of participative processes across divergent and convergent thinking and doing practices. Facilitating for uncertainty and ambiguity in individuals, building accuracy and logic to reduce risk, covering feasibility and viability (adding value to stakeholders), how to bring the intangible to life and to help others make sense of complexity. Taking the research and insights into an implementable roadmap? How and when to move from Design Thinking to a Lean-start-up or Agile implementation.

RECONNECT SESSION:

Workshop Design and review of the participant’s workshop examples: The content of the Online Coaching Reconnect Session (1 hours) will be adjusted based on the participants’ needs.

DESIGN THINKING FACILITATION CERTIFICATION:

DesignThinkers Academy South Africa offers design thinking facilitator certification. This provides you with a certification from a recognized thought leader with a 10 year track record in design thinking capability development across the globe. You will apply your learning on a relevant project and provide a portfolio of work performed to be evaluated by our global evaluation panel.

WHO WILL FACILITATE?

The facilitators will guide you through the different activities during the Design Thinking Facilitation Training.

Robert Bloom, is the Founder of DTG-SA and has been facilitating Design Thinking programs since 2011. Robert has facilitated Workshops with a number of Listed Companies on the JSE as well as in Dubai and Kuwait. Robert’s diverse background and experience in business across the globe adds spice to this learning experience. Robert has a Masters in Business Administration at the Executive level specialising in Systems Thinking.

Dr Svea van der Hoorn, is known for the incisive questions of curiosity she poses. These spur people on to explore possibilities and expand narrow stories. She is tenacious at connecting the map and the territory to ensure that brilliant ideas become do-able activities that create rippling value. Svea’s talent as a facilitator opens spaces for people’s creativity to emerge. Her capability as a professional coach encourages rigor while her educational psychology experience tends to uphold dignity and integrity. A pragmatic optimist, she draws on humour and generosity to keep herself and other evolving.

Katherine Train, will be your empathy coach. She has researched the application of empathy in organisations through the lens of South Africa, with its cultural and resource diversity and history of social upheaval. Katherine has been facilitating workshops on empathy and related topics since 2005 in corporate, NGOs and the public sector.

We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process. Our DT professionals can come over to you, we are represented in over 25 countries.

Register

Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.

About this Event

DesignThinkers Academy, Raddison Red, V&A Waterfront, Silo District, Cape Town

January 16th – 18th 2019
Language: English
Maximum participants: 10

Tickets

Early Bird Ticket Price: R 13 995,00
until November 16th, 2018

Regular Ticket Price Price R 14 995,00
until December 16th, 2018

Late Ticket Price: Price R 15 995,00

Prices are intended excluding VAT.

The ticket includes daily lunch, morning and afternoon snacks, and beverages.

A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course.

Discounts available for teams signing up, Non-Profits and Government Organizations.

Contact robert[@]designthinkersgroup.com

Sign up now