Employee Experience Design Course Cape Town
2-Day Employee Experience Design Course | 24-25 October 2019 | Cape Town
Discover the tools and techniques you need to design Employee Experience to better work in your organisation. With personal coaching and feedback throughout, you’ll be able to use your strengths to innovate in Human Resources.
Learn how to:
- Use Design Thinking to innovate in Human Resources and create a human-centred organisation, where people feel recognised, motivated and engaged.
- Identify the priority personas (e.g. a manager, a new recruit, an experienced hire, etc.) and design Human Resources policies and tools through the lens of these personas.
- Conduct focused research within your organisation to gather important insights, such as empathic interviews, focus groups or employee satisfaction surveys.
- Identify the moments that matter to employee’s, and create rewarding journey maps of their employee experience.
WHO IS THIS FOR?
Human Capital partners, practitioners that want to know about Design Thinking.
Objective: Show how they can apply this methodology in their organisation.
WHO WILL FACILITATE?
Robert Bloom, Managing Partner DesignThinkers Group SA; Experienced Service Designer and Systems Thinking Practitioner. Robert has just under 25 years of experience across the globe in building innovation capability and customer-centered strategies.
Bronwyn Kennedy is a thought leader who has delivered business value through performance management, learning and development and innovative change management programmes. She has consulted across learning and talent functions with a key focus on Individual Leadership & Team Development, Change & Talent Management and Organisational Change. As a strong project manager with a reputation for being the right person to get something done, she is someone who drives high performance and consistently raises the bar on delivery
The facilitators will guide you on the different activities during the Employee Experience Design Training.
Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.
Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.
The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.
About this Event
Raddison Red, Silo District at the V&A Waterfront
Oct 24 & 25, 2019
Maximum participants: 15
Early Bird Ticket Price R9 850,
until Sept 24th 2019
Regular Ticket Price Price R11 495
Prices are intended excluding VAT.
The ticket includes daily lunch, morning and afternoon snacks, and beverages.
A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course.
Discounts available for teams signing up, non-profits and government organizations.