Course Description

Employee Experience Design Course October 2020


2-Day Employee Experience Design Training | 6-7 October 2020 | Lagos, Nigeria

Discover the tools and techniques you need to design Employee Experience to better work in your organisation. With personal coaching and feedback throughout, you’ll be able to use your strengths to innovate in Human Resources.

Learn how to:

  • Use Design Thinking to innovate in Human Resources and create a human-centred organisation, where people feel recognised, motivated and engaged.
  • Identify the priority personas (e.g. a manager, a new recruit, an experienced hire, etc.) and design Human Resources policies and tools through the lens of these personas.
  • Conduct focused research within your organisation to gather important insights, such as empathic interviews, focus groups or employee satisfaction surveys.
  • Identify the moments that matter to employee’s, and create rewarding journey maps of their employee experience.

Human Capital partners, practitioners that want to know about Design Thinking.
Objective: Show how they can apply this methodology in their organisation.


Dr Olukunle A. Iyanda, is a skilled strategist, an experienced corporate educator who advises on demystifying and enabling innovation and organisational strategic agility.

Dr. Charles Ikem, is an experience service designer and researcher with expertise in UI/UX, interaction design, design thinking and digital transformation.

The facilitators will guide you on the different activities during the Employee Experience Design Training.

This video gives you a glimpse on our Facilitation Trainings with global companies:


Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.

About this Event

De Rembrandt Hotel,
172 Obafemi Awolowo Way,
Ikeja, Lagos

6-7 October 2020
Language: English
Maximum participants: 15


Ticket price: NGN 200,000

Prices include lunch, snacks and drinks.

Discounts available for teams signing up or NGO’s. Prices are exclusive of VAT.

BROOT Consulting: UBA (1007380111), Zenith Bank (1013121917)

Acceptable mode of of Payment: Direct transfer or certified Bank draft

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