Course Description

Online DT for Creative Leadership (Advanced) May 2021

South Africa

Design Thinking for Creative Leadership training provides individuals and teams who want to advance their capability to create value through creative problem solving, with an invigorating learning experience.

This Online Design Thinking for Creative Leadership training course is designed to support individuals and teams who need to find new and creative ways to solve problems.

Creativity is the ability to generate novel and useful ideas, while innovation is the successful implementation of creative ideas. 

The program supports individuals and teams who are looking for opportunities to open up to new ways for Creative Problem Solving.  Assisting with methods to collaborate online, in the cloud, the program ensures creative engagement with dynamic learning material. This Creative Leadership program provides tools and builds the capabilities that help individuals and teams drive innovation and customer-centred solutions.


7 online sessions of 3.15 hours hours each over 6 weeks

A minimum of 1 hour required between session to research, collaborate and use the tools.

A series of pre-work videos and material to go through in prep for the course.


The program will develop the participants individual creative problem solving capabilities, enhancing creative confidence while ensuring a focus on the co-creation of value across silos.

Capabilities we will focus on are:

  1. Navigating ambiguity: Participants will be aware of how to manage self when navigating unchartered territory in teams
  2. Radical collaboration: Participants will be able to initiate radically collaborative projects to build innovative solutions, building on an empathic and creative multi-disciplinary approach to value generation.
  3. Value-generation: Participant will learn to create the conditions for for user-centred, value-based outcomes using empathy, sensemaking, storytelling, visual thinking, and prototyping

Lastly, it will support people who are working in distributed teams to explore new ways of working that enable more customer-centred behaviour when working online or when working remotely.



“Creative confidence is the ability to take creative leaps and develop new concepts by making links between seemingly disconnected elements”


Through Learning by Doing participants will develop their ability in the following:

  1. Sensemaking: Using synthesis to make sense of complexity by identifying patterns, themes and interrelationships to connect the dots
  2. Empathy: Making sense of customers diverse needs and pain points using cognitive and compassionate empathy
  3. Complex problem solving: Mapping systemic challenges to define user-centred opportunities that add value to the whole
  4. Whole System Thinking: Learning to look at the big picture while identifying patterns, generating insights and discovering drivers and outcomes
  5. Iteration: Improving concepts and understanding by testing newly developed prototypes with customers


Over the course of 7 webinars, this Online Design Thinking for Creative Leadership training will generate an understanding of the theory and disciplines related to design thinking. Each session will combine some theory and some practice, using online tools that support integrating Design Thinking (Creative Problem Solving) principles and mindsets into behaviour.

During the Online Design Thinking for Creative Leadership training, we will go through a series of short and interactive sessions introducing the framework, mindsets, principles and tools of Design Thinking. We will cover what it is, where does it come from and why now? What are the challenges? What are the main ‘Schools of Thought’ within Design Thinking? We will also cover the key online tools that support a Creative Doing environment as well as some case studies.


The major part of the Online Design Thinking for Creative Leadership training, however, will be spent doing hands-on work on a case using the different online and paper-based tools. It will involve ‘learning by doing’ and include a focus on identifying customer needs through insights. This approach also embraces the customers Job-to-be-done, while empathising with the customer’s needs and emotions.

In between classes you will be required to complete “homework” by doing research, sharing information online with your fellow participants and diving into the use of the tools.

This will support your understanding on how to work remotely in teams as well as enable a customer-oriented mindset given the social distancing scenario.


Robert Bloom, is a senior facilitator focused on stimulating creative leadership and innovation ecosystems within organisational environments. Robert strives to help organisations find new opportunities that drive market leadership. He has worked with multiple listed companies, agencies and government services around the globe. Robert is the founding partner of DesignThinkers Group and DesignThinkers Academy South Africa

Pedro Janeiro: Design Thinker fascinated about how Design, Networking and New technologies are contributing to a major redefinition of services and companies. Pedro is the founding partner of DesignThinkers Group Portugal and works on global accounts with an excellent command of English.

Colin Skelton will be your creative thinking guide. Drawing on practices and techniques from performance and theatre traditions around the world, he will introduce various activated ways of harvesting, exploring and engaging with research data as it relates to empathy and new concept development. Colin has led and facilitated creative workshops in South Africa and abroad for over 20 years.


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About this Event

Length: 4 weeks, 6 contact hours per week & homework

Time: 09:00 AM – 12:15 PM (SAST)
Dates: Every Tuesday and Thursday,

May- 5th, 7th, 10th, 12th, 14th, 17th and 19th

Online platforms: Miro & Zoom
Language: English
Max. participants: 10


Early Bird Ticket Price R16 695 until 31st March 2021

Regular Ticket Price R17 450

All prices exclude VAT.

A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course.

Discounts available for teams signing up, non-profits and government organisations.


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