Design Thinking Fundamentals for Customer Experience Online

Registration
Terms & Conditions

Accepted Payment Types

Registration
By registering to attend a DT Academy course, you are accepting these Terms and Conditions.

Payment
Once the reservation is made the full amount will be invoiced to confirm your booking.
Your reservation is confirmed once the funds reflect in the bank account.

Refund and cancellation policy
A full refund will be given for cancellations more than 30 days prior to the start date of the course.
50% of the fee will be retained for cancellations made 7 days or more before the start of the course date.
100% of your booking will be retained for cancellations less than 7 days before the start of the course date.
Tickets may be passed on to another person with the written approval of DT Academy and the ticket remains valid for one year.

We charge 15% VAT to South African based companies or private persons and no VAT for companies and individuals outside South Africa. Payment terms are 14 days from receipt of invoice.

Cancellation by DesignThinkers Academy
DT Academy reserves the right to cancel or change, without notice, any session or course offered on the program. DT Academy will endeavour to offer a place on the same session or course at a later date or a place on an alternative session or course. Where this is not possible or you don’t want to accept the alternatives offered, DT Academy will offer a full refund.

Ownership
This website is owned and operated by DesignThinkers Academy, a division of DesignThinkers B.V. Global Head Office based in Amsterdam, Nieuwe Leliestraat 13, 1015 SH, The Netherlands. Registered at the Chamber of Commerce no. 853986861.