Course Description
2-Day Design Thinking Applied to People Strategies & Employee Experience (Certificate)
The role of the People function has never been more crucial and exciting, especially as we lead the design of a future of work that is inclusive, engaging, and super-charged by ethical AI. But are we, People professionals (formerly known as HR), equipped with the skills and knowledge required to take on this huge responsibility?
This high-energy 2-Day Design Thinking Applied to People Strategies Course will arm you with an essential toolkit on integrating Design Thinking, System Thinking and AI principles to solve Employee Experience challenges.
The course will also feature a half a day Masterclass on Artificial Intelligence Demystified by Dr. Rob Collins, an internationally renowned consultant and author who has been teaching through Oxford University for over 20 years and has been delivering value for customers such as Smiths Industries, Lockheed Martin and British Aerospace.
Early Bird Price
£1.195,00
Homework
No preparation time
Language
English
Standard Price
£1.595,00
Involvement
2 days, 8 hours a day
Course type
In-person
About this course
Deploying successful strategies for employee experience (EX) can generate significant benefits for your organization, including improved business outcomes, increased employee satisfaction, and enhanced innovation.
If you want to win outside, you should start inside. As we all know, the success of a company is defined by the customer experience (CX), but the customer experience is delivered by your employees.
This 2-Day Design Thinking Applied to People Strategies Course will immerse you into the latest thinking and best practices on Design Thinking, with a section dedicated to System Thinking and AI as complementary concepts. If you are in the driving seat of the People function, you are probably asking yourself these fundamental questions:
How can I develop an employee-focused vision?
How can I design experiences that will have a positive impact on the both the well-being and productivity of employees to future-proof my organisation?
How can I create “stickiness” of processes and products that the people team designs and implement?
These are just some of the questions we will tackle during this course, along with other burning platforms that participants will share.
What you'll learn
Discover the tools and techniques you need to design the future of work. Immerse yourself in the foundations of Design Thinking, System Thinking and AI applied to employee experience and talent challenges.
Day 1: Design Thinking, System Thinking and AI: new additions to the HR toolkit
Artificial Intelligence Demystified and A System Thinking Approach to Change Management: half a day Masterclass by Dr. Robert Collins
Design Thinking Principles and how they apply in the people function
Empathy as a key skill, not just a phase of the design process
Ideation techniques
Driving innovation and building HR products like a product owner
Day 2: Storytelling, Building MVP’s and Learning from HR Experts
Storytelling Tools and Techniques
HR Leader Masterclasses: real-world applications of Design Thinking and CX (customer experience) in EX (employee experience)
Bringing it all together: apply the new skills in a real life scenario by building a prototype
Participant profile
This course is designed for:
People & Culture Managers...
…looking for new tools to structure their employee journey and collaboration processes
Managers or Team Leaders...
…who want to discover how Design Thinking can unlock employee engagement
Head of Employee Experience...
...seeking to design the future of work and shape a creative environment for employees
Meet your coaches
You will be guided through the course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement the knowledge in your organization.
Catalina Schveninger
Managing Partner London & Senior Consultant
Business and HR leader turned consultant, Catalina Schveninger uses her passion and expertise to enable organizations to achieve their mission through people strategies and culture. In her 25 years in the people function, her experience covers a wide range of industries, including SaaS, e-commerce and telco, all with extensive global footprint.
Tim Schuurman
Co-Owner DesignThinkers Academy Amsterdam
As co-owner of DT Academy, Tim has extensive experience in designing and implementing concepts, holding a MBA & MSc in Business and Financial Management.
Dr. Robert Collins
Business consultant & Educator
Dr. Robert Collins is a business consultant and educator who has been delivering courses through the University of Oxford for over 25 years, on topics such as: Artificial Intelligence, Machine Learning, Systems Thinking, Lean Six Sigma or Design Thinking. His extensive experience, gained through consulting activities with both public entities (British government) and private entities (Smiths Industries, GM Finance, GMAC, Lockheed Martin), has helped him develop an extensive and highly applicable course on “Artificial Intelligence Demystified", a subject he passionately speaks about. The beneficiaries of his courses have succeeded in implementing significant and lasting changes in their organizations, thereby improving their businesses. In this Masterclass he will address the practical implications of Artificial Intelligence for HR and People Strategies.
Alastair Gill
HR Specialist & Growth Expert
Alastair Gill, former Head of People at giffgaff, now leads Alchemy Labs, a top-notch agency specializing in leadership, culture, and growth. With a wealth of HR expertise, he offers innovative strategies to empower organizations and leaders for enhanced business success. Through speaking engagements, Alastair shares his award-winning methods for fostering engaged and motivated employees, driving superior outcomes.
Adela Cristea
Co-Founder DesignThinkers Academy Eastern Europe
Co-Founder and Facilitator at DT Academy Eastern Europe. She is an experienced business consultant teaching entrepreneurship and leadership within corporate environments.
CERTIFICATE
After successful completion of the 2-Day Design Thinking Applied to People Strategies course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
