Course Description
2-Day Design Thinking Creative Facilitation Training Course (Certificate) *AI Included
Learn facilitation skills to run effective workshops using Design Thinking principles for mixed audiences. In this high-energy course, you will not only strengthen your approach as a facilitator, but also learn how to confidently guide participants through every stage of a Design Thinking session.
To begin with, the course starts with a one-hour online kick-off focused on facilitation fundamentals. Next, you will take part in two in-person training days, where you actively practice hands-on facilitation techniques in real workshop settings. As a result, you will build both confidence and structure in your style.
However, please note that this course requires prior experience with Design Thinking tools and methodologies. Therefore, if you are unsure about your level, we recommend contacting us to assess your readiness for this training.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Early Bird Price
€ 895,00
Preparation time
Reading + own project + mindsetter
Language
Turkish
Standard Price
€ 1.095,00
Duration
2 days, 8 hours a day
Course type
In person
What is this course about?
Facilitation is key in running successful Design Thinking workshop sessions. Creating a space and an environment which people feel confident and can be creative in is the key responsibility of the Facilitator. Throughout the course you will be challenged to work in small teams to practice all aspects of facilitating workshops.
While you will be using Design Thinking tools (e.g. Stakeholder Mapping, Customer Journey Mapping, Prototyping), the focus will be on your personal facilitation skills of designing and facilitating Design Thinking workshops.
Ready to embark on a journey filled with innovation? Sign up today!
We craft with a Designer’s Mindset
Our goal is to unlock your challenges and create lasting impact. With our practical approach, we empower you to lead change, providing the tools to identify beneficial opportunities and nurture valuable solutions.
What will you learn in this course?
During the two days, you will practice various aspects of facilitating Design Thinking sessions by working on a challenge. With a strong focus on your personal facilitation style, group dynamics, energizers and mindsetters, you will learn how to run high-energy and effective workshops for mixed audiences.
Welcome & Self Assessment
Introduction
Facilitation Principles
Facilitation Opportunities
Mindsetters & Appearance
Energy Management
Personal Presentation
Facilitation Opportunities
Develop & Team Dynamics
Problem Framing
Managing Groups
Facilitation Opportunities
Implement & Personal Plan
Facilitation Opportunities
Action Plans
Personal Coaching
Coaching Session
Follow-up call with facilitators to discuss any challenges you experience regarding your on-the-job Facilitation Opportunity
Who is this course for?
This course is designed for:
Managers or Team Leaders...
…seeking to guide their teams in using Design Thinking in their daily work
Executives or Decision Makers...
...having solid experience with the Double Diamond methodology and the tools used in the Design Thinking process and looking to expand their facilitation skills
Young Professionals (individuals)...
...aspiring to guide Design Thinking sessions with confidence
Facilitators & Moderators...
...looking for in-depth training on how to integrate Design Thinking into facilitating projects & processes
Basic knowledge of the Design Thinking process & tools is required
Homework: 1 hrs preparation & personal introduction Miro board
Who are the coaches for this course?
Betül Yılmaz
Betül has over 23 years of experience across customer experience, sales, business development, product development, marketing, performance management, finance, digital banking and business solutions. She has completed a wide range of professional certifications and development programmes throughout her career. As a Certified Customer Experience Professional (CCXP), Betül is also actively involved with the Customer Experience Professionals Association (CXPA).
Fergül Omaç Guyard
Fergül is a customer experience, marketing, strategy and management professional with over 23 years of experience in marketing, business development and market strategy. Throughout her career, she has completed a range of professional certifications and executive education programmes. After holding various mid- and senior-level management positions in global companies, she founded her own venture, where she now brings her experience to professionals and organisations.
Kumsal Kurt
Kumsal is a service design consultant, and facilitator with an MSc in Design for Interaction from TU Delft. Her background spans service design, design research, product innovation and branding across sectors including financial services, AI-powered EdTech, government services, retail, and FMCG. She integrates service design, visual facilitation, contextmapping and AI-augmented co-creation to help teams ask why, challenge assumptions, build shared understanding, and identify clearer ways forward. She is also a passionate advocate for design for social impact.
Certificate
After successful completion of the 2-Day Design Thinking Facilitation course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
