Course Description
2-Day Employee Experience Design Workshop
Attracting, growing and retaining talented employees within an organisation is key to its success. In this workshop, you’ll learn how to design and deliver great employee experiences using proven Design Thinking practices. Over 2 high energy days you’ll gain an understanding of Design Thinking principles and learn how to apply it through a ‘learn by doing’ process where you’ll be working on a live employee challenge, in teams under the guidance of our highly experienced Design Thinking facilitators. You’ll be introduced to powerful Design Thinking tools and processes including Stakeholder Mapping, Value Network Mapping, Personas, Employee Journey Mapping (Employee’s Insights), Service Scenario Mapping and Prototyping.
Early Bird Price
AUD $1,600
Length
2 days
Language
English
Standard Price
AUD $1,800
Involvement
7 hours a day
Course Type
In-person
WHO IS THIS FOR?
This course is for HR People that want to know about DT and as a result show how they can apply this new methodology in their organisation.
WHAT WILL YOU LEARN?
Discover the tools and techniques you need to design the Employee’s Experience that will better work in your organisation. With personal coaching and feedback, you’ll be able to use your strengths to innovate in HR.
Learn how to:
- Use Design Thinking to innovate in HR and create a human centred organisation, where people feel recognised, motivated and engaged.
- Identify the priority personas (e.g., a manager, a newly recruit, an experienced hire, etc.) and design HR policies and tools from the lens of these personas.
- Conduct a focused research within your organisation to gather important insights, such as empathic interviews, focus groups or employee’s satisfaction surveys.
- Identify the moments that matter to the employees, and create rewarding journey maps of their employment experience.
This video gives you a glimpse on our Design Thinking Trainings with global companies:
Meet your instructors
Darryl McClay
Managing Partner DT Academy NZ & AUS
Darryl combines his design thinking expertise with his leadership experience to help people and organizations become more human-centered and focused on creating meaningful experiences.