Design Thinking for Employee Experience (Certificate)
Design Thinking is entering the world of Human Resources Management more and more. This interactive online course will equip you with the Design Thinking mindset and tools to design a human-centred organization, where people feel recognized, motivated and engaged.
During the online course, you will be working on an employee-focused challenge under live guidance of our skilled facilitators. With a combination of live sessions, group assignments and homework you will gain practical knowledge and experience to apply Design Thinking in your daily work. As a result you will be able to create value to your human resources management.
Early Bird Price
2 hours per session
With a combination of live classroom sessions, group assignments and homework you will gain practical knowledge and experience to apply Design Thinking in your daily work. The course consists out of 4 modules (8 sessions in total), focusing on the stages of Design Thinking: Discover, Define, Design, Deliver. Each week consists of interactive online classrooms sessions, followed by group work. A follow-up call will provide you with the opportunity to reconnect with one of your Facilitators to reflect on your experiences with implementing DT in your daily work. In small groups together with your fellow alumni you can share your struggles and/or insights and once again learn from each other.
After successful completion of the 4-Week Design Thinking for Employee Experience course, participants are awarded with a DesignThinkers Academy Certificate marking your transition to becoming a Design Thinking practitioner. All tools and materials will be available after the course for personal use.
Learn how to co-create a human-centred organization;
Live and personal guidance from our expert facilitators;
Identify priority personas (e.g., a manager, a newly recruit, an experienced hire, etc.) and design more authentic human experiences from the lens of these personas;
Conduct focused research within your organization to gather important insights, using techniques such as empathic interviews combined with employee journey mapping;
Identify the moments that matter to the employees, and create rewarding staff experiences;
Increase your confidence for remote & multi-disciplinary collaboration.
Over a 4-week period, you will meet with your fellow participants and coaches in 2-hour online classroom sessions. We strongly believe in learning-by-doing. The major part of this online course will consist of hands-on work on a general HR related case, using the different Design Thinking tools. You will work in co-creation in small teams to learn from each other and incorporate the knowledge and skills of participants
from diverse backgrounds and industries. The tools we will be using throughout the meet-ups are fundamental in Design Thinking and will teach you how to use empathy in designing new services for your end-user: the employee. Aside from guiding you through the Design Thinking process, our expert facilitators will share their experience and tricks on how to implement Design Thinking in HR. That way you can start applying Design Thinking straight away.
"You know it is a good training when you don’t only grow professionally but also personally."
Teams or individuals working in Human Resources or L&D departments who want to lead innovation and act more human-centered;
Line managers looking for new tools to structure their innovation and collaboration processes;
Line managers and staff who want to stretch their creative problem solving skills;
Line Managers and human resource or L&D employees who want to discover what Design Thinking can offer their team in being more employee-centered.
Meet your instructor
Founder DesignThinkers Academy Greece & Cyprus
Stathis is the founder of DesignThinkers Academy Greece & Cyprus. He is an experienced facilitator, enabling people to form grounded views and reach solutions that can work in the real world.
We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process.