Welcome to our Learn & Develop Library

Browse our tools

DesignThinkers Customer Journey Map

Read more about the DesignThinkers Customer Journey Map, a structured visualisation of the experience of a user.
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DesignThinkers Idea Brainwriting Tool

Read more about the DesignThinkers Idea Brainwriting, a tool to start co-creating new ideas in a team.
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DesignThinkers Service Scenario Map

Read more about the DesignThinkers Service Scenario and Business Model Map, a visualisation of future scenarios of service.
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browse our mindsetters

DesignThinkers Mindsetter: Fly Handsfree

Read more about the DesignThinkers Fly Handsfree. Break the ice and enter a creative mindset.
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DesignThinkers Mindsetter: Step Clap Tap

Read more about the DesignThinkers Step Clap Tap. Activate both sides of the brain and create a lot of laughter.
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DesignThinkers Mindsetter: Word is a gift

Read more about the DesignThinkers Word is a Gift. Trigger an open mindset in people and listen to another.
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"We strongly believe that design can be used more effectively at a strategic level in organizations."

Marjo Staring, co-founder designthinkers

Browse our articles and publications

What It Takes to Facilitate a Great Virtual Meeting

Article by Bob Frisch and Cary Greene, Harvard Business Review

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3 Simple Habits to Improve Your Critical Thinking

Article by Helen Lee Bouygues, Harvard Business Review

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Struggling to Solve a Problem? Try Reframing It.

Article by Daniel Markovitz, Harvard Business Review

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6 new tools for training people to work better together

Article by Francesca Gino, Harvard Business Review

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4 Ways to Manage Your Energy Effectively

Article by Elizabeth Grace Saunders, Harvard Business Review

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40 Design Thinking Success Stories

Article by The Accidental Design Thinker, The Accidental Design Thinker

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Design Sprints vs Design Thinking vs Agile

Article by John Vetan, Medium - Design Sprint Academy

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Successfully Achieve Organizational Change

Article by Greg Satell, Harvard Business Review

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How to Ask for Help at Work

Article by Gorick Ng, Harvard Business Review

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Don’t Underestimate the Power of Kindness at Work

Article by Ovul Sezer, Kelly Nault, and Nadav Klein, Harvard Business Review

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4 Actions Transformational Leaders Take

Article by David Lancefield and Christian Rangen, Harvard Business Review

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4 Ways to Create a Positive & Productive Work Culture

Article by Emma Seppälä and Kim Cameron, Harvard Business Review

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CRUX - A magazine about User Experience

Featuring an article by Daniel Stillman, Good News, Optimal Workshop

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3 Ways to Help Your Team Recover from Disruption

Article by Sayra Cristancho, Harvard Business Review

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Digitizing Isn’t the Same as Digital Transformation

Article by Paul Leinwand and Mahadeva Matt Mani, Harvard Business Review

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The Future of Jobs Report 2020

Article by Klaus Schwab and Saadia Zahidi, World Economic Forum

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For an Agile Transformation, Choose the Right People

Article by Rob Cross, Heidi K. Gardner, and Alia Crocker, Harvard Business Review

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Building Engagement Throughout the Employee Lifecycle

Article by Isaac Leung, Enboarder

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Empathy profoundly changes the experience of the designer

Article by Jeanne Liedtka, Harvard Business Review

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How Design Thinking can help lawyers do a better job

Article by Reena SenGupta, Financial Times

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How to Be Creative When You’re Feeling Stressed

Article by Elizabeth Grace Saunders , Harvard Business Review

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Compassionate Leadership Is Necessary — but Not Sufficient

Article by Rasmus Hougaard, Jacqueline Carter, and Nick Hobson, Harvard Business Review

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Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds

Article by Tony Schwartz, Harvard Business Review

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Paving the way for an agile customer-centric approach of working

Article by Nina Maldonado and Tim Schuurman, Issuu

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The pandemic has changed leadership forever — here’s how to be good at it

Article by Emily DSilva, The Next Web

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5 Essential Skills to Lead Through Disruption

Article by By: Russ Hill, Tanner Corbridge, and Jared Jones, Inc.

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Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds

Article by Tony Schwartz, Harvard Business Review

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3 Ways to Motivate Your Team Through an Extended Crisis

Article by Anne M. Brafford and Richard M. Ryan, Harvard Business Review

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Let’s not survive but thrive, and use innovation to do so

Article by Professor Michael R. Wade, IMD

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Understanding how Design Thinking, Lean and Agile Work Together

Article by Jonny Schneider, Flipboard

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Bringing back Customer Centricity at Randstad Group

Article by Tim Schuurman and Jochem van Laren, Issuu

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Design Thinking: A Quick Overview

Article by by Rikke Dam and Teo Siang, Interaction Design Foundation

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Designing with Customer Journey Mapping

Article by DesignThinkers Academy and CDRI, Issuu

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Spreading Design Thinking in Large Organizations

Article by Anna Kalme, Idean

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Design workshops that work

Article by Cindy Chang, Intercom

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Towards a Sustainable Customer Centric Organization

Article by Tim Schuurman and Vladimir Tsaklev, Issuu

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Design Thinking of Lean Startup? Best of both worlds

Article by Gijsbert Croes, branddoctors

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Browse our inspirational videos

Coca-Cola Atlanta | DTA session

Here a quick look at the Design Thinking Session organized by DesignThinkers Academy for Coca-Cola in Atlanta.

ING | How we innovate

What’s the link between the PACE Toolkit, Innovation Bootcamp, accelerators and fintechs?

Randstad | The Kitchen

How does a global organisation like Randstad deploy Design Thinking to improve the user experience?

Coca-Cola Atlanta | DTA session

ING | How we innovate

Randstad | The Kitchen

Browse our networking events

Design Thinking Conference ‘Through Different Eyes’

Amsterdam
Jun
24

Gathering of experienced DT practitioners around the world

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DHS Annual Conference 2021

Basel
Sep
02

How can the memory of design be interpreted, shared and performed?

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6th Innovative Learning Spaces Summit

Amsterdam, The Netherlands
Sep
15

Technology-infused learning space design.

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5th Design Thinking Summit

Berlin, Germany
Oct
21

Best strategies for technology integration.

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