Welcome to our Learn & Develop Library

Browse our tools

DesignThinkers Customer Journey Map

Read more about the DesignThinkers Customer Journey Map, a structured visualisation of the experience of a user.
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DesignThinkers Idea Brainwriting Tool

Read more about the DesignThinkers Idea Brainwriting, a tool to start co-creating new ideas in a team.
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DesignThinkers Service Scenario Map

Read more about the DesignThinkers Service Scenario and Business Model Map, a visualisation of future scenarios of service.
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browse our mindsetters

DesignThinkers Mindsetter: Fly Handsfree

Read more about the DesignThinkers Fly Handsfree. Break the ice and enter a creative mindset.
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DesignThinkers Mindsetter: Step Clap Tap

Read more about the DesignThinkers Step Clap Tap. Activate both sides of the brain and create a lot of laughter.
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DesignThinkers Mindsetter: Word is a gift

Read more about the DesignThinkers Word is a Gift. Trigger an open mindset in people and listen to another.
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"We strongly believe that design can be used more effectively at a strategic level in organizations."

Marjo Staring, co-founder designthinkers

Browse our articles and publications

The Key to Successful Innovation? Progress Over Product

Article by David Schonthal, Inc.

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How Design Thinking And Diversity Can Enable Successful Digital Ecosystems

Article by Zia Yusuf, Forbes

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Cities Need to Realize the Value of Emotional Design

Article by Thomas Heatherwick, WIRED

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Design Thinking and AI: Enhancing User-Centered Design with ChatGPT

Article by Vincent Hunt, Medium

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Top 20 Leadership Podcasts To Help You Become A Better Leader

Article by Tim Reitsma, People Managing People

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How to use chatGPT for UI/UX design: 25 examples

Article by Thalion, Prototypr

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4 ways leaders can challenge their thinking to spark innovation

Article by Alex Song, Fast Company

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How Design Thinking Shapes the ROI for Risk Management

Article by Dragica Robinson, Linkedin

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What is Design Thinking and how can it help startups?

Article by Kamya Pandey, Jumpstart

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Design Thinking: Hard nodig voor de toekomst

Article by Paul Laseur, Het Financieele Dagblad

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Transform customer experiences and your business with relationship-driven, human-centered design

Article by Élida Cruz, VentureBeat

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Want to boost your creativity? Switch off your smartphone

Article by Victoria Masterson, World Economic Forum

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Is Customer Experience Recession-proof?

Article by Blake Morgan, Forbes

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Why We Need To Think Differently About Digital Transformation

Article by Sanjib Sahoo, Forbes

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Empathy isn’t enough. Why inclusive design principles unlock what leaders need

Article by Katie Schlott, FastCompany

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4 Ways to Communicate with More Empathy

Article by Joel Schwartzberg, Harvard Business Review

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Mastering the art of disruption: 7 tips for success in a conservative industry

Article by Tal Almog, Fast Company

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Artificial empathy: the upgrade AI needs to speak to consumers

Article by Dhara Bhansali, World Economic Forum

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How Design Thinking Can Help You Ask the Right Questions (And Get the Right Answers)

Article by Dave Garrett, Entrepreneur

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How Design Thinking In Banking Could Help When 4P Marketing Falls Short

Article by Alex Kreger, Forbes

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How To Use Metaverse Technology To Design A Better Real World

Article by David Rose, Forbes

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Want to know what your brain does when it hears a question?

Article by David Hoffeld, Fast Company

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Responsible A.I. can’t exist without human-centered design

Article by Mahesh Saptharishi, Fortune

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Using Design Thinking Methods To Improve Customer Experiences

Article by Sarah Critchley, Forbes

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Design Thinking And Data: The New Power Couple Of 2022

Article by Carlos Melendez, Forbes

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Six Digital Transformation Predictions For 2022

Article by Nadir Hirji, Forbes

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How I fell in love with Design Thinking

Article by DesignThinkers Academy on LinkedIn, DesignThinkers Academy

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No Employee Left Behind: How to design an experience every employee will legitimately love.

Article by Jessica Constantinidis, Forbes

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Want To Be More Creative? Be Like Edison And Take A Nap

Article by Janine MacLachlan, Forbes

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How Can We Make More Empathetic Technology?

Article by Shanmugavel Sankaran, Forbes Technology Council

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3 Common Fallacies About Creativity

Article by Pronita Mehrotra, Harvard Business Review

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This is what young employees need to feel fulfilled at work

Article by Eric Stann, World Economic Forum

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7 key soft skills of successful people

Article by Bernard Marr, World Economic Forum

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6 things to know about the future of skills and workplace learning

Article by David Elliott, World Economic Forum

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An ethical, open and transparent office culture can be designed. Here's how

Article by Benny Buller, World Economic Forum

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The Secret of Adaptable Organizations Is Trust

Article by Joerg Esser, Harvard Business Review

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Design Sprints vs Design Thinking vs Agile

Article by John Vetan, Medium - Design Sprint Academy

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40 Design Thinking Success Stories

Article by The Accidental Design Thinker, The Accidental Design Thinker

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You Don’t Need a Grand Strategy to Achieve Organizational Change

Article by Greg Satell, Harvard Business Review

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What It Takes to Facilitate a Great Virtual Meeting

Article by Bob Frisch and Cary Greene, Harvard Business Review

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Preparing for Your First Day Back at the Office

Article by Elizabeth Grace Saunders, Harvard Business Review

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The Future of Jobs Report 2020

Article by Klaus Schwab and Saadia Zahidi, World Economic Forum

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3 Simple Habits to Improve Your Critical Thinking

Article by Helen Lee Bouygues, Harvard Business Review

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Struggling to Solve a Problem? Try Reframing It.

Article by Daniel Markovitz, Harvard Business Review

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6 new tools for training people to work better together

Article by Francesca Gino, Harvard Business Review

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4 Ways to Manage Your Energy Effectively

Article by Elizabeth Grace Saunders, Harvard Business Review

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Successfully Achieve Organizational Change

Article by Greg Satell, Harvard Business Review

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How to Ask for Help at Work

Article by Gorick Ng, Harvard Business Review

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Don’t Underestimate the Power of Kindness at Work

Article by Ovul Sezer, Kelly Nault, and Nadav Klein, Harvard Business Review

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4 Actions Transformational Leaders Take

Article by David Lancefield and Christian Rangen, Harvard Business Review

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4 Ways to Create a Positive & Productive Work Culture

Article by Emma Seppälä and Kim Cameron, Harvard Business Review

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CRUX - A magazine about User Experience

Featuring an article by Daniel Stillman, Good News, Optimal Workshop

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3 Ways to Help Your Team Recover from Disruption

Article by Sayra Cristancho, Harvard Business Review

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Digitizing Isn’t the Same as Digital Transformation

Article by Paul Leinwand and Mahadeva Matt Mani, Harvard Business Review

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For an Agile Transformation, Choose the Right People

Article by Rob Cross, Heidi K. Gardner, and Alia Crocker, Harvard Business Review

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Building Engagement Throughout the Employee Lifecycle

Article by Isaac Leung, Enboarder

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Empathy profoundly changes the experience of the designer

Article by Jeanne Liedtka, Harvard Business Review

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How Design Thinking can help lawyers do a better job

Article by Reena SenGupta, Financial Times

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How to Be Creative When You’re Feeling Stressed

Article by Elizabeth Grace Saunders , Harvard Business Review

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Compassionate Leadership Is Necessary — but Not Sufficient

Article by Rasmus Hougaard, Jacqueline Carter, and Nick Hobson, Harvard Business Review

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Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds

Article by Tony Schwartz, Harvard Business Review

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Paving the way for an agile customer-centric approach of working

Article by Nina Maldonado and Tim Schuurman, Issuu

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The pandemic has changed leadership forever — here’s how to be good at it

Article by Emily DSilva, The Next Web

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5 Essential Skills to Lead Through Disruption

Article by By: Russ Hill, Tanner Corbridge, and Jared Jones, Inc.

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Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds

Article by Tony Schwartz, Harvard Business Review

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3 Ways to Motivate Your Team Through an Extended Crisis

Article by Anne M. Brafford and Richard M. Ryan, Harvard Business Review

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Let’s not survive but thrive, and use innovation to do so

Article by Professor Michael R. Wade, IMD

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Understanding how Design Thinking, Lean and Agile Work Together

Article by Jonny Schneider, Flipboard

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Bringing back Customer Centricity at Randstad Group

Article by Tim Schuurman and Jochem van Laren, Issuu

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Design Thinking: A Quick Overview

Article by by Rikke Dam and Teo Siang, Interaction Design Foundation

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Designing with Customer Journey Mapping

Article by DesignThinkers Academy and CDRI, Issuu

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Spreading Design Thinking in Large Organizations

Article by Anna Kalme, Idean

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Design workshops that work

Article by Cindy Chang, Intercom

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Towards a Sustainable Customer Centric Organization

Article by Tim Schuurman and Vladimir Tsaklev, Issuu

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Design Thinking of Lean Startup? Best of both worlds

Article by Gijsbert Croes, branddoctors

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Browse our inspirational videos

Coca-Cola Atlanta | DTA session

Here a quick look at the Design Thinking Session organized by DesignThinkers Academy for Coca-Cola in Atlanta.

ING | How we innovate

What’s the link between the PACE Toolkit, Innovation Bootcamp, accelerators and fintechs?

Randstad | The Kitchen

How does a global organisation like Randstad deploy Design Thinking to improve the user experience?

Coca-Cola Atlanta | DTA session

ING | How we innovate

Randstad | The Kitchen

Browse our networking events

ACE!

Kraków, Poland
Jun
13

ACE! is the largest regional conference about leadership, product strategy and product growth in Central Europe. The speakers will talk about topics that might be interesting for product managers, developers and product designers.

DRS

Boston, US
Jun
24

This year’s DRS conference focuses on themes: resistance, recovery, reflection, reimagination. It will hosted by the College of Arts, Media and Design at Northeastern University. This conference will reflect on topics related to research, leadership and future of design.

Design Matters

Mexico City
Jan
31

Design Matters Mexico is a conference made for designers, by designers. It is a place to gather together, share ideas, and discuss experiences. I involves curious minds who share the passion for digital design, technology, art, and society.

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HCI International

Washington, DC
Jun
29

That international conference on human-computer interaction is usually held in Gothenburg, Sweden, but this year it will be hosted in the USA. It will reflect on topics related to human-centered design, research and leadership.

Leading Design London

London, UK
Nov
06

Leading Design is a two day gathering of design leaders from around the globe. This world-class conference is designed specifically for people leading design teams, or overseeing design direction. Common topics that will be investigated during this conference is career, leadership and future of design.

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UX Brighton

Brighton, UK
Nov
01

The 12th edition of the annual UX Brighton will be an opportunity for professionals to self-reflect and discover techniques, experiences and insights from one another. This event attracts an engaged crowd of designers, decision makers and influencers.

 

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Web Summit Lisbon

Lisbon, Portugal
Nov
11

Come to a sunny Lisbon to participate in lively discussions on web design and development. This conference is targeting the community of product managers, developers and product designers. This event gathers  policymakers, heads of state and the founders and CEOs of technology companies and fast-growing startups.

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World Usability Conference

Graz, Austria
Oct
15

The World Usability Congress is the global leading UX expert & strategy conference. Over 50 speakers from different industries are invited  to share their real-world UX challenges. It will explore the aspects of design process, usability and sustainability.

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