Learn & Develop Library
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DesignThinkers Mindsetter: Step Clap Tap
DesignThinkers Mindsetter: Word is a gift
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"We strongly believe that design can be used more effectively at a strategic level in organisations."
Articles & Publications
Understanding how Design Thinking, Lean and Agile Work Together
Article by Jonny Schneider, Flipboard
December 2018Read more
The ideas of Agile are great. It’s the way it has been codified into rituals and certifications, and rolled out mindlessly that misses the point. When people talk about Lean, the conversation often ends at process optimization, waste, and quality, and misses so much of...
Design Thinking: A Quick Overview
Article by by Rikke Dam and Teo Siang , Interaction Design Foundation
October 2019Read more
Design Thinking means many things to many people, and this theme persists into the practical implementation as well. There are a wide variety of process breakdowns and visualisations ranging typically between 3 and 7 steps.
Why Design Thinking Works
Article by Jeanne Liedtka, Harvard Business Review
October 2018Read more
In this article Jeanne explores a variety of human tendencies that get in the way of innovation and describes how design thinking’s tools and clear process steps help teams break free of them. Let’s begin by looking at what organizations need from innovation—and at why...
Spreading Design Thinking in Large Organizations
Article by Anna Kalme, Idean
March 2018Read more
A four-pillar framework to support evangelists and forerunners making this movement happen. If you are reading this, it is likely you are already familiar with the concept of design thinking. You’ve likely read about it, applied the principles in your own work, and maybe even...
Design workshops that work
Article by Cindy Chang, Intercom
December 2017Read more
As a product designer creating digital experiences, it’s equally important to obsess over the physical ones too. Design and collaboration go hand in hand. When we want to discuss problems, imagine new ideas and brainstorm solutions, it’s best to bring people together.
Design Thinking of Lean Startup? Best of both worlds
Article by Gijsbert Croes, branddoctors
August 2017Read more
Natuurlijk ben je aan het experimenteren met Scrum, Lean Startup, Design thinking of zelfsturing. Anders doe je anno 2017 niet mee. Maar wat is nu precies het verschil tussen de éne en de andere methodiek, wat is de bias for action en waarom zou je...
Browse our inspirational videos
Other networking events
Canadian Service Design Conference
Take a look at the jam-packed program of workshops and talks.
Service Design in Gov
For anyone involved in designing and public services
Service Design & Technology in Retail Banking
Welcome to Banking leaders at the SD Tech Conference.
Challenging the paradoxes of traditional knowledge
Interaction Latin America
Latin America’s most important conference for Interaction Design