Course Description
2-Day Employee Experience Design Thinking Training Course (Certificate)*, Arad
The role of the People function has never been more crucial and exciting, especially as we lead the design of a future of work that is inclusive, engaging, and super-charged by ethical AI. But are we, People professionals (formerly known as HR), equipped with the skills and knowledge required to take on this huge responsibility?
This high-energy 2-Day Employee Experience Design Course will give you a good understanding of how you can apply the Design Thinking principles to relevant Employee Experience challenges.
Download the full brochure here!
Early Bird Price
€ 540,00 (limited)
Length
2 days
Language
Romanian
Standard Price
€ 650,00
Involvement
8 hours a day
Course Type
In-person
About this course
Deploying successful strategies for employee experience (EX) can generate significant benefits for your organization, including improved business outcomes, increased employee satisfaction, and enhanced innovation.
If you want to win outside, you should start inside. As we all know, the success of a company is defined by the customer experience (CX), but the customer experience is delivered by your employees.
This 2-Day Employee Experience Design Course will bring you the latest insights and best practices on Design Thinking. Design Thinking can help organizations create a more engaging, personalized, and human-centered employee experience.
This course is for HR, FM, Communication and IT professionals who want to gain more insights into Design Thinking and as a result demonstrate how they can apply this new methodology in their organization. How can you develop a strategic employee-focused vision? How can you design experiences that will have an impact on the well-being and engagement of employees? These are interesting challenges where you can use Design Thinking at its best.
We craft with a Designer’s Mindset
Our goal is to unlock your challenges and create lasting impact. With our practical approach, we empower you to lead change, providing the tools to identify beneficial opportunities and nurture valuable solutions.
What you'll learn
Discover the tools and techniques you need to design the Employees’ Experience that will work best in your organization. With personal coaching and feedback, you’ll be able to use your strengths to innovate in your organization.
Discover
Welcome
Introduction Employee Experience & Design Thinking
Research Plan
Stakeholder Mapping
Define
Research
Persona Building
Employee Journey Mapping
Opportunity Areas
Develop
Ideation
Problem Framing
Brainstorming
Service Scenarios
Deliver
Prototyping
Pitching
Iteration
Reflection
Participant profile
This course is designed for:
HR, FM, IT and communication Professionals...
...seeking to develop and integrate cutting edge creative practices into their employee journey processes and culture
People & Culture Managers...
…looking for new tools to structure their employee journey and collaboration processes
Managers or Team Leaders...
…who want to discover what Design Thinking can offer their team in being more employee-centered
No previous experience or knowledge required
Meet your instructors
You will be guided through the course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement the knowledge in your organization.
Cristina Balaciu
Senior Facilitator
Cristina’s keen interest in people is a strong match to the Design Thinking ethos and framework, rooted in her global experience working in people development and training. Cristina is focused on sparking actionable insights and building empathy awareness.
Dalibor Vasiljević
Partner and Senior Facilitator at DesignThinkers Academy Adriatic
With more than 15 years of experience in branding and marketing strategy, Dalibor is focused on business education and mentoring, enabling organizations to grow and innovate in the digital era.
Vlad Icleanu
Senior Agile & DT Coach
Vlad has over 10 years experience in working with NGOs, startups and traditional companies, always taking up two roles in his endeavours: manager and trainer. Coordinating an innovation center for European Institute of Innovation and Technology (EIT) in Romania, building a support community for startups under Cluj Startups and managing INCUBOXX business center make him a strong supporter of innovation, efficient work and learning from mistakes.
Florina Băbău
Senior Facilitator
Florina has over 17 years of experience in HR, which, in her role as a design thinking facilitator, enables her to combine deep knowledge of human resources and management with a creative, solution-oriented approach. Florina excels at creating collaborative and inspiring work environments where teams can discover new perspectives and develop innovative solutions. Her extensive experience in process implementation and improvement, alongside her coaching and leadership skills, makes her a valuable facilitator for design thinking sessions that generate real and lasting impact.
Certificate
After successful completion of the 2-Day Employee Experience Design Course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
