CASE: CARTIER
Employee Experience future scenario in Luxury Retail (Cartier)
How to improve the Cartier employee experience adapting to their functional & emotional needs?
The Employee Journey project involved relevant stakeholders from the different departments of the global organization. This was essential in order to allow the co-creation of shared solutions and their active engagement. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
DESIGN SPRINTS, CAPABILITY & TEAM BUILDING
150+ PEOPLE REACHED
AMSTERDAM, PARIS, MIAMI & NEW YORK
CARTIER DRIVEN INNOVATION
The project involved relevant stakeholders from the different departments of the Cartier organization. Moreover, this was crucial in order to allow co-creation and active engagement to ultimately create shared solutions. In addition, even if the project was content-focused, the participants could gain first-hand experience with the Design Thinking tools, methodology and unique approach.