Course Description
1-Day Design Thinking Fundamentals Training Course (Certificate)
Step into the Intensive Design Thinking Course, designed for professionals who are new to Design Thinking and eager to apply it effectively. This program introduces you to the core principles, key tools, and essential mindset needed to address complex challenges with creativity and clarity.
Today’s leaders and practitioners face pressing questions: How do you truly understand your end-users? How can you create solutions that are not only innovative but also relevant and impactful? This course provides the foundation to answer those questions, giving you practical experience in applying Design Thinking from the very start.
In this program, you will learn how to:
- Adopt the Design Thinking mindset to approach challenges with confidence
- Use proven tools to uncover genuine user needs and insights
- Generate and prototype innovative solutions that deliver real value
- Collaborate effectively to turn ideas into actionable outcomes
This is more than an introduction, it’s a hands-on learning experience that equips you with both confidence and capability to bring Design Thinking into your work right away.
“This was truly one of the best courses I have ever attended. I greatly benefited from the variety of training styles, as each trainer contributed unique value in their own way. The delivery of the content was engaging and never boring, which maximized the learning experience.”
– Digital Government Authority
Early Bird Price
245 JOD
Homework
No preparation time
Language
Arabic
Standard Price
325 JOD
Involvement
8 hours
Course type
In-person
About this course
Knowing about Design Thinking is a good start, but the trick lies in successfully applying it to projects. During this course, you will be learning-by-doing and practice fundamentals tools such as Stakeholder Mapping, Personas, Customer Journey Mapping, Service Scenarios and Prototyping by working on a challenge.
You will work in co-creation within small teams to learn from participants with diverse industry backgrounds. Our highly skilled facilitators will guide you through the Design Thinking process, teaching you how to use empathy when envisioning future scenarios of service for your end-users.
We craft with a Designer’s Mindset
Our goal is to unlock your challenges and create lasting impact. With our practical approach, we empower you to lead change, providing the tools to identify beneficial opportunities and nurture valuable solutions.

What you'll learn
Learn how to listen to your end-user, embed end-user insights, develop prototypes and work in small iterations. Dare to fail and pitch your story!
Welcome & Kick-off
Meet the team
Energizers
Introducing DT
Keynote & Cases
Discover
Briefing & Research
Design Research
Stakeholder Map
Personas
Define
Framing the problem
Opportunity Areas
Customer Journey Map
Problem Statement
Design
Ideation & Prototyping
Idea Priority Map
Service Scenarios
Artefacts
Deliver
Testing & Pitching
Testing the pilot
Pitch
Reflection & Celebration
Participant profile
This course is designed for:
Young Professionals (individuals)...
...who want to discover how to use human-centered innovation methods in their daily work
Managers or Team Leaders...
...seeking to develop and integrate cutting edge creative practices into their business processes and corporate culture
Executives or Decision Makers...
...looking to strengthen their ability to lead innovation and enhance the organization’s innovation capability
Government Policy Makers...
...who want to gain key insights into the implementation of Design Thinking
No previous experience or knowledge required
Meet your coaches
Our expert Facilitators will share their experience and tricks on how to implement Design Thinking in projects and organizations. That way you can start applying Design Thinking straight away in your daily working environment.
Tim Schuurman
Co-Owner DesignThinkers Academy Amsterdam
As co-owner of DT Academy, Tim has extensive experience in designing and implementing concepts, holding a MBA & MSc in Business and Financial Management.
Jeroen van der Weide
Partner DesignThinkers Academy Amsterdam
Jeroen is a Partner & Senior Facilitator at DT Academy. He is a driving force when it comes to facilitating teams, designing creative processes, and brainstorm sessions. He has an MA in Dutch Theatre, Film & Communications.
Adela Cristea
Co-Founder DesignThinkers Academy Eastern Europe
Co-Founder and Facilitator at DT Academy Eastern Europe. She is an experienced business consultant teaching entrepreneurship and leadership within corporate environments.
Nisreen Kabariti
Managing Partner & Senior Facilitator
Nisreen is the founder of Design Thinkers in Jordan, with extensive experience in design and collaborated with numerous international clients. She is also a certified design thinking facilitator.
Certificate
After successful completion of the 2-Day Design Thinking Fundamentals course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
