Course Description

5-Day DesignThinkers Global Bootcamp Week Training (Certificate)

The 5-day DesignThinkers Global Bootcamp provides a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners. Under the guidance of our seasoned facilitators, familiarize yourself with the divergent/convergent model of the Double Diamond, and solidify your new Design Thinking mindset by practicing on a real-life project.

Early Bird Price

€ 2.950,00


Reading + Miro board



Standard Price

€ 3.250,00


5 days, 8 hours a day

Course type


Choose your session



5-Day DesignThinkers Global Bootcamp Week Training (Certificate)

Request Incompany

Tailor-made coaching around your challenge

About this course

During this intensive, high-paced 5-day program, explore the path of the Double Diamond: from Discover, to Define, to Design, and to Deliver. Along the way, you will be incorporating various skills and tools according to the different phases, such as Research, Stakeholder Mapping and Persona Building (Discover phase), Customer Journey Mapping, Reframing Challenge and Ideation (Define phase), Prototyping, Testing and Implementation (Design phase) and how to process feedback iteratively (Deliver phase). Moreover, you can understand personal areas of development, as we invite experts from theoretical and business standpoints to accompany you in your learning. You will also be able to validate your solution with seasoned practitioners and understand the true impact of your project through this robust program.  

At the end of the Bootcamp Week, you will be able to empathize and understand end-users better. You will also be able to create an innovation process driven by fast iterations. Past participants of this program include service designers, heads of innovation, business consultants, product owners, etc. Pamela Caillens, one of the Bootcamp participants from ​​Cartier International SNC., put it best when she said, “The DesignThinkers Global Bootcamp was a real transformation. Highly recommended to anyone who wants to understand what Design Thinking is all about”.

What you'll learn

Together with our internationally recognized coaches, Facilitators and experts, you will find solutions to the challenges of applying and facilitating this new way of working in your organization and convincing your sponsors and team members.

Day 01 - Discover

Welcome by facilitators & Introductions (Team dynamics energizer)
Presenting the Methodology: DT principles
Masterclass Day Coach 01: Design Research - Go out!
Complimentary Lunch
Meet the Challenge Owner for the Design Challenge
Hands-on activities: Design Research, Stakeholder mapping, Personas
Wrap-up & Reflection of Day 01
Arranged Dinner

Day 02 - Define

Welcome by facilitators & introduction of Day Coach
Hands-on activities: Redesigning/Reframing the persona
Masterclass Day Coach 02: Design Challenge Case Stories
Applying Methodology: Customer Journey Mapping
Complimentary Lunch
Team dynamics energizer
Hands-on activities: Defining Opportunity Areas, Framing Problem Statement
Present initial idea to Challenge Owner
Wrap-up & Reflection on Day 02

Day 03 - Develop

Welcome by facilitators & introduction of Day Coach
Hands-on activities: Framing problem statement
Masterclass Day Coach 03: Design Perspectives on Innovation
Applying Methodology how to use: Waves of creativity
Complimentary Lunch
Team dynamics energizer
Hands-on activities: Ideation, Service Scenario, Prototyping & testing
Design Research: Go out! Testing the first Prototypes
Wrap-up & Reflection on Day 03

Day 04 - Deliver

Welcome by facilitators & introduction of Day Coach
Team dynamics energizer
Applying Methodology how to use: Redesigning Prototypes, Integrating feedback
Masterclass Day Coach 04: Building better experiences for Customers
Complimentary Lunch
Hands-on activities: Action planning, Persuasive selling
Dragon’s den: Final pitches
Jury report by Challenge Owner & announcing the winning team
Networking drinks, hosted by the DT Facilitators

Day 05

Welcome by facilitators & introduction of last day
Reflection: lessons learned
Applying Methodology how to use: Double Diamond
Hands-on activities: Executing your own Personal plan
Masterclass by HCD facilitators: Case Stories, how to implement Design Approach
Graduation ceremony, handing out Certificates
Festive Lunch
Receiving DT Toolkit & Granting access to Exclusive Alumni Library.

Participant profile

This course is designed for:

Managers or Team Leaders...

...seeking to develop and integrate cutting edge creative practices into their business processes and corporate culture

Young Professionals (individuals)...

…who want to get a profound understanding how to use human-centered innovation methods in their daily work

Executives or Decision Makers...

...seeking to apply Service Design Thinking in their daily work. Looking to strengthen their ability to lead innovation and enhance the organisations innovation capability

Government Policy Makers…

...who want to gain key insights into the implementation of Design Thinking

No previous experience or knowledge required

Homework: 1 hrs preparation & personal introduction Miro board

Meet your coaches

You will be guided through the Bootcamp by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement it within your working environment.

Tim Schuurman

Co-Owner DesignThinkers Academy Amsterdam

As co-owner of DT Academy, Tim has extensive experience in designing and implementing concepts, holding a MBA & MSc in Business and Financial Management.

Jeroen van der Weide

Partner DesignThinkers Academy Amsterdam

Jeroen is a Partner & Senior Facilitator at DT Academy. He is a driving force when it comes to facilitating teams, designing creative processes, and brainstorm sessions. He has an MA in Dutch Theatre, Film & Communications.

Els Dragt

Trend Researcher, Trainer & Lecturer Studio Elsewhere

She is a Researcher, Trainer and published Author with over fifteen years of experience in human-centered and qualitative research. As a lecturer, she shares her research expertise with students and fellow professionals around the globe.

Thomas de Bresser

Senior Facilitator DesignThinkers Academy Amsterdam

Thomas is one of our main experts taking pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.

Ralf Beuker

Academic Coach & Professor of Design Management

Ralf has over 20 years of experience in supporting various organizations from the creative industries, with a focus on design-minded companies. His primary goal is to support teams and individuals in better fulfilling their roles within organizations in a strategic fashion, applying methodologies from Design in order to address such issues in a more human-centered way.

Fieke Sluijs

Senior Facilitator DesignThinkers Academy Amsterdam

Fieke Sluijs is senior facilitator and learning experience designer. She inspires people to build creative confidence and unlock their innovative potential.

Marcello Risolo

Design Lead DesignThinkers Academy Amsterdam

Marcello is Design Lead at DesignThinkers with an Italian/Swedish background and a degree from TU Delft and Politecnico Milan.


After successful completion of the 5-Day DesignThinkers Global Bootcamp Week, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.

Contact us

Choose your session



5-Day DesignThinkers Global Bootcamp Week Training (Certificate)

Request Incompany

Tailor-made coaching around your challenge

Course leaflet