Course Description
2-Day Employee Experience Design Course (Certificate)
This high-energy 2-Day Employee Experience Design Course will give you a good understanding of the Design Thinking principles and how to apply it to innovate in HR.
Early Bird Price
€ 1.495,00
Length
2 days
Language
English
Standard Price
€ 1.595,00
Involvement
7 hours a day
Course Type
In-person
Choose your session
Other locations
Please note that other hubs may have an adjusted programme. Click on ‘read more’ to find more information.
About this course
Design Thinking is entering the world of Human Resources Management more and more. This 2-Day Employee Experience Design Course will bring you the latest insights and best practices on Design Thinking in HR. As a result, it can create value for your human resources management.
This course is for HR professionals that want to gain more insights in DT and as a result demonstrate how they can apply this new methodology in their organization. How can you develop a strategic employee focused vision for HR? Or how can you create employee engagement? Interesting challenges where you can use Design Thinking at its best.
What you'll learn
Discover the tools and techniques you need to design the Employee’s Experience that will better work in your organization. With personal coaching and feedback, you’ll be able to use your strengths to innovate in HR.
Discover
Welcome
Introduction
Research Plan
Stakeholder Mapping
Define
Research
Persona Building
Employee Journey Mapping
Opportunity Areas
Develop
Ideation
Problem Framing
Brainstorming
Service Scenarios
Deliver
Prototyping
Pitching
Iteration
Reflection
Meet your instructors
You will be guided through the course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement the knowledge in your organization.
Daryl Lim
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
Daryl Lim brings 15 years of experience in designing and creating a wide range of people related solutions
David Chung
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
He has 20 years of experience in consulting and training. He was the Head of SGS Academy HK and Head of Enterprise Learning at Dun & Bradstreet HK.
Inno Man
Sales Innovation Expert & Dean HK Innovation Management
He has 20 years of experience in strategic sales & corporate management. He was the CEO of GET Holdings Limited and PuraPharm Corporation Impart Group.
Wayne Ho
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
He has been in the Education industry for over 17 years now and has been in working through the ranks from IT, Sales & Marketing, Facilities Management and Human Resources.
CERTIFICATE
After successful completion of the 2-Day Employee Experience Design Course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
COVID-19 Protocol
At DesignThinkers Academy, we take our social duty very serious when it comes to protecting the health of our valued participants and dear team members. For this reason, participants interested in joining us at our Creative Studio in Amsterdam are more than welcome, if you are able to provide:
A) Digital COVID Certificate (QR code);
B) Proof of a negative PCR-test, within 24 hours of the first day of training;
C) Proof that you recovered from COVID-19 less than 6 months ago.
If a participant cannot comply with the above mentioned requirements, they will not be able to participate in the course. Our goal is to create a safe environment in which we can continuously stimulate creativity and allow all participants and facilitators to feel comfortable.
Choose your session
Other locations
Please note that other hubs may have an adjusted programme. Click on ‘read more’ to find more information.