Course Description
5-Week Online Employee Experience Design Course (Certificate)
How can you develop a strategic employee-focused vision for HR? How can you create employee engagement? Interesting challenges where you can use Design Thinking at its best to improve the Employee Experience.
Design Thinking is entering the world of Human Resources Management more and more. This interactive Online Employee Experience Design Course will equip you with the Design Thinking mindset and tools to design a human-centered organization, where people feel recognized, motivated, and engaged. The Online Employee Experience Course is also available in our Amsterdam Studio, where we can safely welcome a limited amount of participants for some hands-on, ‘learning-by-doing’ fun. Click here to learn more.
During the online course, you will be working on an employee-focused challenge under live guidance of our skilled Facilitators. With a combination of live Classroom Sessions, group assignments, and homework you will gain practical knowledge and experience to apply Design Thinking in your daily work. As a result, you will be able to create value for your human resources management.
Early Bird Price
€ 1.095,00
Length
5 weeks
Language
English
Standard Price
€ 1.195,00
Involvement
2 hours per session
Course Type
Online
PROGRAM
With a combination of live classroom sessions, group assignments and homework you will gain practical knowledge and experience to apply Design Thinking in your daily work. The Online Employee Experience Course consists out of 4 modules (8 sessions in total), focusing on the stages of Design Thinking: Discover, Define, Design, Deliver. Each week consists of interactive online classroom sessions, followed by group work. A follow-up call will provide you with the opportunity to reconnect with one of your Facilitators to reflect on your experiences with implementing DT in your daily work. In small groups, together with your fellow alumni you can share your struggles and/or insights and once again learn from each other. A follow-up call will provide you with the opportunity to reflect on the Employee Experience Design and ask final questions to your Facilitator.
KEY BENEFITS
Learn how to innovate in HR and create a human-centered organization;
Live and personal guidance from our expert Facilitators;
Identify the priority personas (e.g., a manager, a new recruit, an experienced hire, etc.) and design HR policies and tools from the lens of these personas;
Conduct focused research within your organization to gather important insights, such as empathic interviews, focus groups or employee’s satisfaction surveys;
Identify the moments that matter to the employees, and create rewarding Employee Journey Maps of their employment experience;
Increase your confidence for remote & multi-disciplinary collaboration.
OUR APPROACH
Over a 5-week period, you will meet with your fellow participants and coaches in 2-hour online classroom sessions. We strongly believe in ‘learning-by-doing’. The major part of this online course will consist of hands-on work on a general HR-related case, using the different Design Thinking tools. You will work in co-creation in small teams to learn from each other and incorporate the knowledge and skills of participants from diverse backgrounds and
industries. The tools we will be using throughout the meet-ups are fundamental in Design Thinking and will teach you how to use empathy in designing new services for your end-user: the employee. Aside from guiding you through the Design Thinking process, our expert Facilitators will share their experience and tricks on how to implement Design Thinking in HR. That way you can start applying Design Thinking straight away.
"You know it is a good training when you don’t only grow professionally but also personally."
Meet your instructors
Daryl Lim
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
Daryl Lim brings 15 years of experience in designing and creating a wide range of people related solutions
David Chung
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
He has 20 years of experience in consulting and training. He was the Head of SGS Academy HK and Head of Enterprise Learning at Dun & Bradstreet HK.
Inno Man
Sales Innovation Expert & Dean HK Innovation Management
He has 20 years of experience in strategic sales & corporate management. He was the CEO of GET Holdings Limited and PuraPharm Corporation Impart Group.
Wayne Ho
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
He has been in the Education industry for over 17 years now and has been in working through the ranks from IT, Sales & Marketing, Facilities Management and Human Resources.
PARTICIPANT PROFILE
Teams working in HR departments from different industries who want to lead innovation and act more human-centered;
Individuals from HR looking for new tools to structure their innovation and collaboration processes;
Professionals in HR who want to stretch their creative problem-solving skills;
HR Managers who want to discover what Design Thinking can offer their team in being more employee-centered.
CERTIFICATE
After successful completion of the 5-Week Online Employee Experience Design Course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process.