Course Description

2-Day Employee Experience Design Course (Certificate)

Amsterdam

Design Thinking is entering the world of Human Resources Management more and more. Therefore, this 2-day program will bring you the latest insights and best practices on Design Thinking. As a result, it can create value to your human resources management. How can you develop a strategic employee focussed vision for HR? Or how can you create employee engagement? Interesting challenges where you can use Design Thinking at its best.

This high energy 2-day course will give you a common level of understanding of the Design Thinking principles. The key tools, terminology and how you can apply it to innovate in HR will be a big topic. The focus of this course will be hands-on, ‘Learning-by-Doing’. The tools we will practice during these two days are: Stakeholder Mapping, Value Network Mapping, Personas, Employee Journey Mapping (Employee’s Insights), Service Scenario Mapping and Prototyping.

Please note that the prices may vary per country. For more specific information regarding the prices of this training, please scroll down and choose your location.

The Employee Experience Design Course is also available in our Virtual Studio, interactive and online fun. Click here to learn more.

WHO IS THIS FOR?

This course is for HR People that want to gain more insights in DT and as a result demonstrate how they can apply this new methodology in their organization.

LEARNING BY DOING

The major part of the two days, however, will be focused on hands-on work on a general case using the different tools. The entire course is based on ‘learning-by-doing’, because that is at the core of Design Thinking. Furthermore, the tools we will be using are fundamental

in Design Thinking. Lastly, during this 2-day course you will be working on a general case. However, it is also possible to work on your own case or challenge by reflecting during the course on how you would integrate Design Thinking within your own case.

WHAT WILL YOU LEARN?

Discover the tools and techniques you need to design the Employee’s Experience that will better work in your organization. With personal coaching and feedback, you’ll be able to use your strengths to innovate in HR.
Learn how to:

Use Design Thinking to innovate in HR and create a human centred organization, where people feel recognized, motivated and engaged;
Identify the priority personas (e.g., a manager, a newly recruit, an experienced hire, etc.) and design HR policies and tools from the lens of these personas
Conduct a focused research within your organization to gather important insights, such as empathic interviews, focus groups or employee’s satisfaction surveys;
Identify the moments that matter to the employees, and create rewarding journey maps of their employment experience.

This video gives you a glimpse on our Design Thinking Trainings with global companies:

FACILITATORS & COACHES

You will be guided through the Online Course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks to guide you on this online learning journey how to implement it within your working environment.

Tim Schuurman is Co-Owner and Senior Facilitator at DesignThinkers Academy Amsterdam. Tim is a motivated and energetic senior facilitator within Business Strategy, Change Management and Design Thinking.

Jeroen van der Weide is a Partner and a creative minded Senior Facilitator at DesignThinkers Academy Amsterdam. Jeroen is specialized in developing Creative Climates in organizations and helping people find solutions for business problems.

We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process.

, Please reach out to us for more information

Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.

About this Event

Location: DT Academy, Nieuwe Leliestraat 13, 1015 SH Amsterdam, The Netherlands

Dates: Look at ‘choose your location’ on the right for more information regarding upcoming course dates or browse our calendar

Language: English
Maximum participants: 25

Tickets

Early Bird Ticket Price € 1.495,00

Regular Ticket Price € 1.595,00

Your ticket includes a daily healthy and delicious lunch plus snacks and beverages throughout the day. All tools and materials are also available after the course for personal use. A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course. Discounts are available for teams signing up, Freelancers, Non-Profits and Government Organizations.

Prices are excluding VAT. We charge 21% VAT to Dutch based companies, NGO’s and self-employed. We also charge 21% VAT to international companies, NGO’s and self-employed based in the European Union without a registered VAT number. If you are based outside the European Union we will not charge you with VAT.

At DTA Amsterdam we take our social duty very serious when it comes to protecting the health of our valued participants and team members. For this reason, we have ensured that all necessary precautions have been carefully implemented at our Amsterdam studio in accordance with the guidelines from our government. In case you have specific questions regarding these exact measures, we invite you to reach out to us through e-mail or telephone so our DTA team members can accurately inform you.