Course Description
(SG) 2-Day Design Thinking Fundamentals (August 2025)
This interactive course will equip you with the Design Thinking mindset, tools and skills to kick-start bold innovation. After the course, you will be able to apply Design Thinking right away.
Length
Fundemental
Language
2 Days
Standard Price
English
Involvement
16 Hours
Course Type
In-person
About this course
Design Thinking is more than a concept—it’s a powerful methodology for driving innovation and solving complex problems. This course takes you beyond simply understanding Design Thinking; it equips you with the skills to apply it effectively to real-world challenges.
In this highly interactive two-day workshop, you’ll dive into hands-on practice with essential tools like Stakeholder Mapping, Personas, Customer Journey Mapping, Service Scenarios, and Prototyping. Through an immersive learning-by-doing approach, you’ll tackle a dynamic challenge designed to bring these tools to life.
The focus is on action—expect to roll up your sleeves and work collaboratively to solve a compelling case study. Alternatively, bring your own project or challenge and receive valuable insights and feedback from your peers and instructors.
Whether you’re looking to develop your creative problem-solving skills, explore new ways to engage stakeholders, or drive innovation within your team, this course provides you with the confidence and capability to turn ideas into impact. Join us and transform your understanding of Design Thinking into practical expertise.
What you'll learn
Over the course of two dynamic and immersive days, you will dive into the fundamentals of Design Thinking and discover how to approach challenges with creativity, empathy, and structure. This workshop is designed to take you beyond theory, empowering you to apply Design Thinking tools and techniques to real-world situations. You’ll learn how to deeply understand the needs and perspectives of users through Stakeholder Mapping and Personas, visualise their experiences with Customer Journey Mapping, and bring innovative solutions to life through Prototyping and Service Scenarios.
This isn’t just a learning experience—it’s a doing experience. Through interactive, hands-on activities, you’ll work on engaging case studies and collaborate with peers to practice and refine your skills. You’ll also have the opportunity to bring your own challenges into the session, gaining unique insights and tailored feedback to make your learning personal and impactful.
By the end of the course, you won’t just know about Design Thinking—you’ll have the confidence and capability to use it effectively. You’ll leave equipped with a toolkit of practical methods, ready to spark creativity, solve problems, and drive meaningful innovation in your projects and beyond.
Welcome & Kick-off
Meet the team
Energizers
Introducing DT
Keynote & Cases
Discover
Briefing & Research
Design Research
Stakeholder Map
Personas
Define
Framing the problem
Opportunity Areas
Customer Journey Map
Emotion Mapping
Problem Statement
Design
Ideation & Prototyping
Idea Priority Map
Service Scenarios
Artefacts
Deliver
Testing & Pitching
Testing the Prototype
Pitch
Reflection & Celebration
Meet your instructors
Daryl Lim
Co-Founder & Senior Facilitator DesignThinkers HK & Singapore
Daryl Lim brings 15 years of experience in designing and creating a wide range of people related solutions
Rosemary Phan
Rosemary brings onboard over 25 years of corporate and entrepreneurial experience in sales, market development and management consultancy from the IT, events & service learning industry (including Disney Institute workshops & courses).
Certificate
After successful completion of the 2-Day Design Thinking Fundamentals course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
“Great if you want to start Design Thinking. Enough information to start doing, enough inspiration to continue learning.”