Course Description

Design Thinking African Bootcamp | Cape Town

The Design Thinking African Bootcamp provides a unique training opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners from the Business, Design and Academic world. It also provides a combination of Masterclasses, in-depth knowledge of Service Design & Design Thinking Tools as well as a deep-dive in the Design Thinking Methodology, principles, and mindsets.

The main goal of the Bootcamp is to provide key insights on how to apply Service Design Thinking. We will carefully facilitate participants through the program providing a real case study to obtain direct, relevant experience. And through this, we will expand your capabilities to solve problems creatively and work in a more human-centred way.

The Design Thinking African Bootcamp Week is also available in our Virtual Studio, for remote teams. 


*PAYMENT PLANS ARE AVAILABLE – contact for more info

Early Bird Price

R 19 995 ex vat (2 weeks prior to start)


4 days



Standard Price

R 23 995 ex vat


3.5 days

Course Type


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Cape Town

Design Thinking African Bootcamp | Cape Town

Request Incompany

Tailor-made coaching around your challenge
The DT Bootcamp was a life-changing experience. Suddenly the way I’ve been thinking my whole life started making sense. Now I could call it something. Before I was coined too clever, too complex, or not staying in my own lane…

Tiaan Ras, Etiket Advertising Agency, South Africa


The following principles will be taught throughout the four days in accordance with our hands-on approach: Service Design Thinking processes including the methodology and corresponding tools. In addition, the DT African Bootcamp includes Personal Coaching and four in-depth Masterclasses from field practitioners, thought leaders representing with a specialty in research, design, methodology and business.

Participants will actively collaborate together with people from different professional and cultural backgrounds. More importantly, you will become a part of a global Design Thinking community where you can continue to exchange ideas and share key insights.

A week after the DT Bootcamp, you will reconnect with your facilitators. This follow-up call, will provide you with the opportunity to reflect on your experiences with implementing DT in your daily work. In small groups, together with your fellow alumni you can share your struggles and/or insights and once again learn from each other.

After successful completion of the 4-Day DT African Bootcamp, participants are awarded with a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Service Design Thinker. You will also gain access, as an Alumni to our online Learn & Develop Library to continue your learning journey. All tools and materials will be digitally available after the course for personal use free of charge.




Learn to implement and apply Service Design Thinking in your daily work;
Personal guidance from our internationally recognized and experienced Service Design & Design Thinking practitioners from the business, design and academic world;
Expand your capability skill set in order to innovate towards new Value Propositions;
Learn to empathize with your end-users and improve your proposition and strategy;
Enhance your creative problem-solving skills and innovation mindset while boosting co-creation;
Implement Innovation-led Projects in your organization;
Lead and facilitate small project teams to develop new value for your entire service offering.


For a sample of what the bootcamp is like look here: Cape Town Bootcamp Video


Participant profile

This course is designed for:

Executives . . .

with ambitions of taking the next steps towards guiding and applying Service Design Thinking in their daily work;

Managers or Team leaders...

...seeking to develop and integrate cutting-edge creative practices into their business processes and corporate culture;


with a strong desire to strengthen their ability to lead innovation and enhance the organization’s innovation capability & seeking to learn new problem-solving approaches to innovation;

Senior government policy makers...

...who want to gain key insights in the implementation of Design Thinking;


... from any sector interested in efficiently combining online and offline working.


We strongly believe in ‘learning-by-doing’ which is reflected in the high energy and hands-on approach throughout the DT Bootcamp. You will work in small teams on a local challenge while at the same time learning to work with Service Design and Design Thinking tools. A focus of this program will be on exploring the questions: How to apply and facilitate this new way of working in your organization and how to convince your sponsors and team members.

Moreover, a focus of this program will be on exploring the questions: How to apply and facilitate this new way of working in your organization and how to convince your sponsors and team members.

Together with our internationally recognized coaches, facilitators and experts, you will find answers to the following: How to successfully apply Design Thinking in a complex business environment? How can you build empathy in an organization, use customer feedback, rate insights and translate them into achievable opportunities?

What is the value of Service Design Thinking and how can it be implemented to your personal and/or organizational advantage? What are the fundamental principles of innovation and Service Design Thinking? How can you successfully implement innovation techniques?

In all creative processes a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), which can be represented by a diamond shape. The Double Diamond indicates that this happens twice – once to confirm the problem definition and once to create the solution.

In order to discover which ideas are best, the creative process is iterative. This means that ideas are developed, tested and refined a number of times, with weak ideas dropped in the process.

"The DT Bootcamp pushes you to the edge of your comfort zone, and makes you realize this is the best decision you could make."

Frida Elise Pettersen, KPMG

Meet your instructors

Robert Bloom

Director and Managing Partner DTA South Africa

Robert is the founder and managing partner of DT Academy South Africa, blending design thinking and systems thinking to help people co-create preferred futures.

Terry Behan

Design Coach

Terry Behan is a designer and educator. He assists established enterprises land design at scale to help them build and ship customer centred products and solutions to market, which he has done in over a dozen markets across the globe. His current design & innovation portfolio includes product rollouts in edutech, GBV, neuroscience & child development, financial services, crowd funding, e-commerce, platform & IoT.

Adela Cristea

Co-Founder DesignThinkers Academy Eastern Europe

Co-Founder and Facilitator at DT Academy Eastern Europe. She is an experienced business consultant teaching entrepreneurship and leadership within corporate environments.

Olukunle Iyanda, Ph.D, FCA, MBA, MSc.

Senior Facilitator & Managing Partner DesignThinkers Academy Nigeria

Managing Partner DT Nigeria/Senior Facilitator, is a skilled strategist, an experienced corporate educator who advises on demystifying and enabling innovation and organisational strategic agility.

We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process.


Choose your session


Cape Town

Design Thinking African Bootcamp | Cape Town

Request Incompany

Tailor-made coaching around your challenge