2-Day Employee Experience Design Course
The 2-day Employee Experience Design course will provide a learning experience to help HR practitioners understand how Design Thinking can be used to shift emplyee engagement and better design employee journeys and experiences.
Design Thinking is entering the world of Human Resources Management more and more. This 2-day program will bring you the latest insights and best practices on Design Thinking for Employee Experience design. As a result, it can create value to human resources management.
We will cover things like how to develop a strategic employee focussed vision for HR. And how to deliver better employee engagement through improved employee experience.
Particpants will work with key tools, terminology and learn how to apply Design Thinking for employee experiences in an HR context.
The focus of this course is hands-on, practitpants engage on a employee experience related challenge, ‘Learning-by-Doing’. Tools we practice during these two days are: Stakeholder Mapping, Value Network Mapping, Employee Personas, Employee Journey Mapping (Employee’s Insights), Service Scenario Mapping and Prototyping.
Aug 06
Session 1
09:00 - 17:00 SAST
Aug 07
Session 2
09:00 - 17:00 SAST
By sending your registration request you agree on the Terms and Conditions underneath.
Registration
Terms & Conditions
Accepted Payment Types
Registration
By registering to attend a DT Academy course, you are accepting these Terms and Conditions.
Payment
Once the reservation is made the full amount will be invoiced to confirm your booking.
Your reservation is confirmed once the funds reflect in the bank account.
Refund and cancellation policy
A full refund will be given for cancellations more than 30 days prior to the start date of the course.
50% of the fee will be retained for cancellations made 7 days or more before the start of the course date.
100% of your booking will be retained for cancellations less than 7 days before the start of the course date.
Tickets may be passed on to another person with the written approval of DT Academy and the ticket remains valid for one year.
We charge 15% VAT to South African based companies or private persons and no VAT for companies and individuals outside South Africa. Payment terms are 14 days from receipt of invoice.
Cancellation by DesignThinkers Academy
DT Academy reserves the right to cancel or change, without notice, any session or course offered on the program. DT Academy will endeavour to offer a place on the same session or course at a later date or a place on an alternative session or course. Where this is not possible or you don’t want to accept the alternatives offered, DT Academy will offer a full refund.
Ownership
This website is owned and operated by DesignThinkers Academy, a division of DesignThinkers B.V. Global Head Office based in Amsterdam, Nieuwe Leliestraat 13, 1015 SH, The Netherlands. Registered at the Chamber of Commerce no. 853986861.
About this event
Early Bird Price
R9 995
Length
2 days
Language
English
Standard Price
R11 995
Involvement
8 hours a day
Course Type
In-person or online
Price includes
Lunch
Snacks & beverages
All tools & materials
Access to L&D library
Certificate