Incompany Design Thinking Services

Tailor-made coaching designed around your specific team objectives

Canada

We offer tailor-made incompany design thinking coaching programs designed around your companies challenges and specific team objectives. We stimulate your team to be more creative and productive, while we guide you through the Design Thinking process. 

TAILOR A COURSE

Innovation is about delivering new products and services, but also about more intangible things. For instance, business processes or company culture change. As a result, managers and teams educated in Design Thinking reflect more on their processes and find better ways to get the job done.

Likewise, DesignThinkers Academy has a long track record in designing customised courses for these types of organisations. By adjusting all our courses to your specific objectives and team size, we train your employees in Design Thinking and help you build an innovation culture across your business.

We deliver high-energy courses worldwide within diverse cultural contexts as a result. From Brussels to New York, from Dubai to Amsterdam. Over 1700 people worldwide have joined our courses already.

Until now, we have run incompany Design Thinking sessions and Service Design projects for diverse clients. For example, Coca-Cola, Cartier, Philips, P&G, MasterCard, Accenture, Deutsche Bank, SAP, Bacardi, ING, PwC, Gucci, Volkswagen, Bosch, Samsung, GE Healthcare, Nike, L’Oréal and many more.

HOW DO WE WORK?

We are often called in when companies want to kick start creativity in their teams. We use workshops, bootcamps and other types of interactive sessions to share knowledge and tools needed to use creativity in a corporate environment. For example, Reframing, asking better questions and collaborating in a more productive and creative way. Rather than devising specific strategies for companies and teams, we educate you to devise those strategies for yourselves.

We typically like to create multidisciplinary groups of people and stimulate them to create transformations within the organisation. As a result, we focus on stimulating values like empathy, collaboration, experimentation, exploring ambiguity, reflection, a commitment to building on each other’s ideas and the idea of prototyping.

"We strongly believe that design can be used more effectively at a strategic level in organisations"

Marjo Staring, DesignThinkers Academy

Our case studies


HERE'S A SAMPLE OF IN-HOUSE TRAINING PROGRAMMES WE HAVE DEVELOPED FOR VARIOUS CLIENTS.

Want to know more?

Interested in learning more about incompany training or coaching possibilities? Then please don’t hesitate to contact us when you have any questions about tailor made programs

Case Study

The Coca-Cola Company

HOW CAN WE BRING BACK THE ‘H’ IN HUMAN RESOURCES?

‘What service design has done is allow us to achieve for the first time a structured understanding of how to ensure a desirable service experience.’

The Coca-Cola Company took a human-centered approach to HR, by treating employees as customers of their services. During the session, they redesigned their services with customer journey maps, prototypes and service blueprints. As a result, we saw a significant increase in employee engagement and productivity.

Read full article Session Video

Case Study

Cartier

CREATING A STELLAR WORKING ENVIRONMENT

‘How can we improve the employee experience of Cartier by adapting their working environment to their functional and emotional needs?’

In order to create a better working environment for the team, DesignThinkers Academy and Cartier worked together on the working environment of Cartier Benelux. DesignThinkers Academy is know for their learning-by-doing manner. For instance, participants were guided through a Design process that enabled them to co-create Persona profiles and their Customer Journey.

Case Study

MOS Burger

DESIGNING THE IDEAL CUSTOMER EXPERIENCE

‘How can we explore, design and visualize new innovative Customer Journey Maps and Service Scenarios for improving the ‘in-store’ Customer Experience?’

DesignThinkers helped MOS Burger to improve the ‘in-store’ Customer Experience. The main objective for DesignThinkers included training and coaching a team of marketing specialists and managers. We firstly helped MOS Burger create characteristic persona’s and carefully mapped out their individual journeys. Additionally, We provided facilitation for qualitative research in a co-creation setting. As a result, we created new opportunity areas for MOS Burger.

Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.