Course Description
1-Day Employee Experience Masterclass including the Latest AI techniques (Certificate)
This high-energy 1-Day Employee Experience Masterclass including the Latest AI techniques will give you a good understanding of how you can apply the Design Thinking principles to Employee Experience challenges.
Early Bird Price
2250 AED
Length
No preparation time
Language
English
Standard Price
2500 AED
Involvement
1 day
Course Type
In-person
About this course
Deploying successful strategies for employee experience (EX) can generate significant benefits for your organization, including improved business outcomes, increased employee satisfaction, and enhanced innovation.
To win outside, start inside. A company’s success is built on the employee experience (EX) that drives customer experience (CX). This 1-Day Employee Experience Masterclass introduces the latest AI techniques and provides actionable insights to elevate your organization’s EX.
Incorporating Design Thinking, this course is designed for HR, Facility Management, Communication, and IT professionals seeking practical tools to craft a strategic, employee-centered vision. Learn to design impactful experiences that boost well-being, engagement, and overall success. Join us to explore how innovative thinking can create meaningful change in your organization.
What our alumni are saying:
Emirates NBD “Personable, interactive, live experience that helps to get better at looking at challenges from an employee-centric perspective”.
What you'll learn
Discover the tools and techniques you need to design an Employees Experience that truly resonates within your organization. With personal coaching and feedback, you’ll be able to use your strengths to innovate in your organization.
Discover
Welcome
Introduction Employee Experience & Design Thinking
Research Plan
Stakeholder Mapping
Define
Research
Persona Building
Employee Journey Mapping
Opportunity Areas
Develop
Ideation
Problem Framing
Brainstorming
Service Scenarios
Deliver
Prototyping
Pitching
Iteration
Reflection
Participant profile
This course is designed for:
HR, FM, IT and communication Professionals...
...seeking to develop and integrate cutting edge creative practices into their employee journey processes and culture
People & Culture Managers...
…looking for new tools to structure their employee journey and collaboration processes
Managers or Team Leaders...
…who want to discover what Design Thinking can offer their team in being more employee-centered
No previous experience or knowledge required
Meet your coaches
You will be guided through the course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement the knowledge in your organization.
Tim Schuurman
Founder & MENA Expert
Co-owner of DT Academy, Tim is a visionary leader with deep expertise in innovation and incremental change. Holding an MBA and MSc in Business and Financial Management, he designs transformative concepts and empowers businesses across the MENA region.
Thomas de Bresser
Innovation Expert, MENA region
Thomas is a leading Innovation expert at DesignThinkers, specializing in structured design approaches and innovation strategies. As a MENA expert , he excels at guiding organizations toward sustainable innovation and establishing transformative ways of working.
Nisreen Kabariti
Design Strategist & Facilitator
Nisreen is a pioneering Design Strategist and certified Design Thinking Facilitator. With over 20 years of experience in design and a strong track record of collaboration with international clients, she combines creative expertise with strategic insight to drive innovation.
Dr. Rob Collins
Systems Thinking & AI and Digital Expert
Dr. Robert Collins is a business consultant and educator, delivering courses at the University of Oxford for over 25 years, on topics such as AI, Systems Thinking, or Design Thinking. He has extensive experience, gained through consulting with both public and private entities.
Jeroen van der Weide
Partner & Senior Facilitator
Jeroen is a Partner & Senior Facilitator at DT Academy. He is a driving force when it comes to facilitating teams, designing creative processes, and brainstorm sessions. He holds an MSc in Creative Strategy.
CERTIFICATE
DesignThinkers is accredited by the Dutch Council for Training and Education (NRTO), underscoring our commitment to delivering high-quality education and training experiences globally. This accreditation is a testament to our unwavering commitment to delivering high-quality education and training experiences to our global community.
After successful completion of the 1-Day Employee Experience Masterclass including the Latest AI techniques, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Future Leader. All tools and materials will be available after the course for personal use.
