NRTO Quality mark
We value quality!
DesignThinkers Academy is proud to announce its certification by the Nederlandse Raad voor Training en Opleiding (NRTO), the Dutch Council for Training and Education. This certification is a testament to our unwavering commitment to delivering high-quality education and training experiences to our global community.
After the successful completion of one of our courses, participants are awarded with a DesignThinkers Academy Certificate. All tools and materials will be available after the course in our Learn & Develop Library (accessible to alumni only).
“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”
LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION
What is NRTO Quality mark?
NRTO is a recognized mark of quality in the Netherlands’ education sector, awarded to institutions that meet rigorous standards of excellence, transparency, and accountability. DesignThinkers Academy’s certification underscores our commitment to maintaining the highest industry standards.
How We Apply the NRTO Code of Conduct
As an NRTO-affiliated training provider, DesignThinkers Academy endorses the NRTO Code of Conduct. The Code of Conduct helps us place quality, transparency and reliability at the heart of everything we do.
In practice, this means that we:
Communicate clearly and transparently
Before a training programme begins, we provide clear and comprehensive information about the programme, including its content, learning objectives, fees, location, terms and conditions, and what participants can expect from us.
Honour our commitments
Participants and clients can rely on us to deliver what we have agreed and to deal with any changes or exceptional circumstances carefully and appropriately.
Continuously improve the quality of our programmes
We systematically collect feedback from participants and use these insights to further improve our training programs, materials and services.
Work with qualified professionals
Our training programs are developed and delivered by experienced Facilitators and experts with relevant professional and subject-matter expertise.
Treat participants and their data with care
We treat all participants fairly and respectfully and handle personal data and confidential information with due care and in accordance with applicable requirements.
Welcome questions and complaints
Do you have a question, comment or complaint? We take all feedback seriously and handle complaints in accordance with our complaints procedure.
DesignThinkers Academy endorses the official NRTO Code of Conduct.
Our General Terms and Conditions and Complaints Procedure are also available online at all times.
‘I have participated in at least 15 courses on soft skills in the past 20 years of my career, but the course of DTA stands out as the best.’
Javier Sanchez Millan, Banque Pictet & Cie SA
Certificate
After successful completion of one of our courses, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.
‘I definitely recommend the course because the knowledge is high-level yet it gives a good solid understanding about Design Thinking.’
Hanna Zalyvadna, Damen Shipyards
