Jobs

Interested in collaborating with DesignThinkers Academy?

Come work with us! We are always looking for great talent to join our global teams and have jobs available.
We very much appreciate your interest in what we do at DesignThinkers Academy. If you want to apply for a job, we would like to ask you to send us your portfolio; we are very interested in your motivation. For us, it is important to understand your values, which you can tell us about in your (non-traditional) motivation letter. What’s your expertise and how can that make an impact at DesignThinkers Academy? Take a look at our jobs and apply for the vacancy which suits you.

We are looking forward to connecting with you!

These are our current open positions at the DTA Amsterdam office:

Program Coordinator

WE ARE HIRING – Program Coordinator DT Academy (32 uur) Die de customer journey van onze deelnemers van A to Z verzogt.

DesignThinkers Academy is één van de meest toonaangevende professionele educatieve instellingen die organisaties wereldwijd helpt om Design Thinking toe te passen. We bevinden ons in meer dan 25 landen en geven jaarlijks 50+ trainingen en workshops aan professionals van o.a.  L’Oréal, Coca-Cola, Rainforest Alliance, ING, Randstad, Adidas, Internationale Rode Kruis, Booking.com in onze studio in Amsterdam.

Wat ga je doen?

Als Program Coordinator beheer je de gehele customer journey van de deelnemers van onze trainingen. Van het eerste contact om klanten te adviseren over het juiste leertraject, het beheren van registraties tot de bijbehorende administratie. Jij bent het eerste aanspreekpunt voor onze (potentiële) klanten en zorgt ervoor dat alle communicatie rondom the trainingen vlekkeloos verloopt. Je werkt samen met de Program Manager die het overzicht over het gehele aanbod en customer journey bewaakt. 

Verantwoordelijkheden:

  • Adviseren (potentiële) deelnemers over passend leertraject;
  • Communicatie met deelnemers voorafgaand aan het leertraject;
  • Beheren van de DT Academy back-office en administratie;
  • Follow-up na behalen certificaat;
  • DT Alumni community activeren;
  • Optimaliseren DT Academy back-office;
  • DT Academy curriculum up-to-date houden.

 

Wie ben jij?

Je kunt als geen ander overzicht creëren en bewaken. Je hebt oog voor detail en gedijt goed in een dynamische omgeving. Wij kunnen de back-office rondom DT Academy met een gerust hart aan jou overlaten, omdat je open communiceert, het overzicht bewaakt, je handen uit de mouwen steekt en kansen ziet liggen. 

  • 2+ ervaring in een administratieve of customer service rol; 
  • Minimaal MBO4+ of HBO werk- en denkniveau;
  • Commercieel & pro-actief in klantrelaties;
  • Stressbestendig, hands-on en kunt snel schakelen;
  • Klantgericht & sterke communicatie;
  • Vloeiend in Nederlands & Engels;
  • Affiniteit met creativiteit, innovatie, professionele educatie.

Wat kun je van DesignThinkers Academy verwachten?

We bieden je de kans om je eigen werkomgeving te creëren in een ondernemende en dynamische organisatie die continue bouwt aan het ontwikkelen van het toonaangevende DesignThinkers merk. Je werkt in een klein, internationaal team in de studio in Amsterdam, waar geen dag hetzelfde is. De ene dag is het een drukte van belang door een training met deelnemers van over heel de wereld, de volgende dag zijn onze facilitators uitgevlogen naar internationale projecten. Er is elke dag een gezonde lunch en zaken als reiskosten, laptop, verzekeringen en salaris zijn uiteraard goed geregeld. 

Let’s connect!

Herken je jezelf in bovenstaande omschrijving, of denk je dat je ons nog iets beters te bieden hebt? Dan zien we je graag op onze studio! Stuur je CV en een korte motivatie naar Ilana van de Boel via info@designthinkersacademy.com voor 20 januari 2023. Als je vragen hebt over de vacature, kun je ons altijd even mailen of bellen naar +31 20 471 00 70.

Digital Marketeer

WE ARE HIRING – Digital Marketeer (32h/week)

For our head office in Amsterdam, we are looking for an energetic Digital Marketeer who can take our brand to the next level!

DesignThinkers is one of the leading ‘design driven’ Professional Training Institutes, represented in 25 countries and train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. Design Thinking enables you to develop and deliver innovative ideas, change and solutions to complicated problems. Together with our international network of professionals we work for global clients such as  L’Oréal, Coca-Cola, Rainforest Alliance, ING, Randstad, Adidas, International Red Cross, Booking.com, and operate from our head office in the Jordaan in Amsterdam.

What will you be doing?

You will optimize our online presence for the following labels: DesignThinkers Academy, DesignThinkers Agency and Design Thinking Conference.

You are fuelled by Google Analytics to track progress and are looking to optimize our online presence on all channels. You aim for tangible results and get a kick out of reaching a higher engagement rate. Together with the social media intern you will be responsible for the strategic marketing plan and present results back to the management team, who will inspire you with new ideas and content.

Your responsibilities will include writing compelling content for contexts such as websites, newsletters and social media assets. You have an eye for detail, know your way around publishing tools such as WordPress or Sprout Social Support, and have a solid understanding of SEO and SEA. You know how to make our online channels (website, social media, newsletters) future-proof and can bring our brand to the next level.

Core areas of responsibilities:

  • Optimize content and (digital) channels;
  • SEO and SEA activities to optimize Google Ranking;
  • Google Analytics and relevant reports to track progress;
  • Create and roll out strategic marketing and social media plan;
  • Manage newsletter and marketing campaigns;
  • Synthesize web presence, social media and relevant networks;
  • Ensure all-around consistency on all channels (style, fonts, images and tone);
  • Manage social media intern;
  • Write clear marketing copy to promote products/services;
  • Keep an eye on graphic and visual representation with help of Graphic Designer;
  • Conduct client and stakeholder interviews and write Case Stories.

 

Do you recognize yourself in the below profile?
Then we would like to invite you to our studio!

  • 1-3 years of proven work experience as a Digital Marketeer, Social Media Manager, Copywriter or similar role within a Digital Marketing Department;
  • A strong portfolio;
  • Excellent writing and editing skills in both Dutch and English;
  • Hands-on experience with Content Management Systems (e.g. WordPress or Sprout Social Support) and acting on SEO insights;
  • Proven SEO and SEA experience;
  • Ability to create an action plan and meet deadlines;
  • HBO or BSc in Marketing, Communication or related field;
  • Knowledge around the Adobe Suite is a plus;
  • You are aware of trends and developments in the field of content marketing and communication;
  • Affinity with Design Thinking and/or Human Centred Design is a plus;
  • Ability to collaborate with different creative disciplines and stakeholders;
  • Above all, you’re a lot of fun!

We assume that you are able to set your own priorities and organize your time accordingly. We also expect that you take responsibility for successfully completing your work. There is always plenty of room for taking initiative, but we do expect you to take the lead. You will receive a competitive salary, based on age and experience.

What can you expect from DesignThinkers Academy?

We can offer you an exciting role in an entrepreneurial and a fast-moving company that works with high-profile projects at leading global companies and brands. You will have a lot of opportunities to grow and make an impact. You will be working in a small team at our studio in Amsterdam where no day is the same. One day is filled with lots of activity because a training is hosted at the studio, the next day it’s quiet again because all the trainers are at home facilitating an online training or are traveling abroad for a project. There will be a delicious healthy lunch ready every day with the entire team. 

If it feels like a match, please submit your CV and a short cover letter in English or Dutch to Marjo Staring via info@designthinkersacademy.com before January 20, 2023. We look forward to hearing from you.

You can request additional information by calling +31 20 471 00 70.

Junior Project Coordinator

WE ARE HIRING – Junior Project Coordinator (32h/week)

For our studio in Amsterdam we are looking for an energetic Junior Project Coordinator with fantastic communication skills!

DesignThinkers Academy is one of the leading ‘design-driven’ professional training institutes, represented in 25 countries. We train, develop and facilitate creative multidisciplinary teams and communities in Design Thinking to drive positive change. Additionally, we advise global clients, such as L’Oréal, Coca-Cola, Rainforest Alliance, ING, Randstad, Adidas, International Red Cross, Booking.com. Our mission is to provide space and time for teams and individuals to be inspired and challenged, to ‘learn-by-doing’ and strengthen their ability for creative problem solving and help organizations build the necessary environment and mind-set.

What will you be doing?

You will be working on various projects across our global network for the following DesignThinkers labels: DesignThinkers Academy, Design Thinking Conference, and DesignThinkers Agency.

You will ensure that our incompany projects run smoothly from start to finish with your exceptional organizational skills and an eye for detail. You will liaise with clients and freelancers, keeping an eye on the plans and budgets and adding your creative touch to ensure the highest quality for our clients.

Core areas of responsibilities:

  • Working on project proposals together with our Project Leads;
  • Coordinate incompany training sessions and projects for our international clients;
  • Liaising with clients and external freelancers;
  • Manage project teams, timelines, budgets, and administrative tasks;
  • Prepare (live & online) training delivery in collaboration with facilitators;
  • Develop B2B service propositions in partnership with your colleagues.

About you:

You are a strong communicator, have an energetic mentality, and take ownership of projects easily. We can trust you to look after our international clients. You are hands-on, cooperative, are willing to learn, and have a robust service-oriented attitude. We’re looking for someone who has:

  • 1-3 years of proven work experience as a (digital) Project Manager or Account Manager within a creative or commercial agency; 
  • A minimum working, thinking, and experience level equal to a Bachelor’s degree;
  • Commercial skills and proactivity in client and stakeholder relationships;
  • A hands-on mentality, with great attention to accuracy;
  • A cooperative attitude, who looks forward to learning new things;
  • Solid project planning and project management capabilities;
  • Excellent verbal and writing skills in both Dutch and English;
  • Affinity with creativity and innovation;
  • Above all, you’re a lot of fun!

Do you recognize yourself in this description? Then we would like to invite you to our studio!

What can you expect from DesignThinkers Academy?

We offer you an exciting opportunity in an entrepreneurial and fast-moving company that works with high-profile projects at global companies and brands. There will be ample room for growth and making an impact. We will organize regular reflection sessions to understand your strengths and harness them to fit your ambitions.

You will be working in a small team at our studio in Amsterdam, where no day is the same. One day is filled with lots of activities due to our in-person training courses, the other calm as we are all busy with online facilitation or projects abroad. There will be a healthy lunch ready every day as we take this moment to enjoy the day together and connect.

Good to know:

We value independence and autonomy at work, so the ability to set priorities, use time smartly, and complete tasks are highly desirable. There is plenty of room for taking initiatives, so we’re counting on you to take charge and lead processes if necessary.

If you think we’re a match, please submit your CV and a short cover letter in Dutch or English to Ilana van de Boel via info@designthinkersacademy.com. We look forward to hearing from you. Furthermore, you can request additional information by calling +31 20 471 00 70.

Project Coordination Intern

WE ARE HRING – Internship Project Coordinator (32hrs/Week)

For our studio in Amsterdam we are looking for an energetic intern project coordinator, excited to discover the wonderful world of project management!

DesignThinkers Academy is one of the leading ‘design-driven’ professional training institutes, represented in 25 countries. We train, develop and facilitate creative multidisciplinary teams and communities in Design Thinking to drive positive change. Additionally, we advise global clients, such as L’Oréal, Coca-Cola, Rainforest Alliance, ING, Randstad, Adidas, International Red Cross, Booking.com. Our mission is to provide space and time for teams and individuals to be inspired and challenged, to ‘learn-by-doing’ and strengthen their ability for creative problem solving and help organizations build the necessary environment and mind-set.

What will you be doing?

You will be working on various projects across our global network for the following DesignThinkers labels: DesignThinkers Academy, Design Thinking Conference, and DesignThinkers Agency.

You will work directly with our Project Leads & Project Coordinators that our incompany projects run smoothly from start to finish with your exceptional organizational skills and an eye for detail. Together you will liaise with clients and freelancers, keeping an eye on the plans and budgets and adding your creative touch to ensure the highest quality for our clients. 

Core areas of responsibilities:

  • Working on project proposals together with our Project Leads & Project Coordinators;
  • Prepare incompany training sessions and projects for our international clients;
  • Assist with clients and external freelancers;
  • Assist project teams, timelines, budgets, and administrative tasks;
  • Prepare (live & online) training delivery in collaboration with facilitators;

About you:

You are a strong communicator, have an energetic mentality, and take ownership of projects easily. You are hands-on, cooperative, are willing to learn, and have a robust service-oriented attitude. We’re looking for someone who has:

  • A minimum working, thinking, and experience level equal to a Bachelor’s degree;
  • A hands-on mentality, with great attention to accuracy;
  • A cooperative attitude, who looks forward to learning new things;
  • Solid project planning and project management capabilities;
  • Excellent verbal and writing skills in both Dutch and English;
  • Affinity with creativity and innovation;
  • Above all, you’re a lot of fun!

Do you recognize yourself in this description? Then we would like to invite you to our studio!

What can you expect from DesignThinkers Academy?

We offer you an exciting opportunity in an entrepreneurial and fast-moving company that works with high-profile projects at global companies and brands. There will be ample room for growth and making an impact. We will organize regular reflection sessions to understand your strengths and harness them to fit your ambitions.

You will be working in a small team at our studio in Amsterdam, where no day is the same. One day is filled with lots of activities due to our in-person training courses, the other calm as we are all busy with online facilitation or projects abroad. You will receive an internship fee and a healthy lunch every day as we take this moment to enjoy the day together and connect.

Good to know:

We value independence and autonomy at work, so the ability to set priorities, use time smartly, and complete tasks are highly desirable. There is plenty of room for taking initiatives, so we’re counting on you to take charge and lead processes if necessary.

If you think we’re a match, please submit your CV and a short cover letter in Dutch or English to Ilana van de Boel via info@designthinkersacademy.com. We look forward to hearing from you. Furthermore, you can request additional information by calling +31 20 471 00 70.

Service Design Intern

WE ARE HIRING

Service Design Internship (5/6 months)

We are hiring a Service Design Intern who can take our digital platforms to the next level!

DesignThinkers Academy is one of the leading ‘design-driven’ professional training institutes, represented in 25 countries. We train, develop and facilitate creative multidisciplinary teams and communities in Design Thinking to drive positive change. Design Thinking enables you to develop and deliver innovative ideas, change, and solutions to complicated problems. It is an activity-based process with a strong emphasis on teamwork and co-creation.

For our head office in Amsterdam, we are looking for an enthusiastic Service Design intern.

What will you be doing?

You will divide your time among the (inter)national development and professionalization of DesignThinkers and the corresponding labels: DesignThinkers Academy, DesignThinkers Agency, and Design Thinking Conference. Your tasks will include supporting the team technologically to roll out Design Thinking training, social media content, website content.

Core areas of responsibilities:

  • Deliver platforms to perform memorable online learning experiences (Miro boards);
  • Web editing wizard wants to implement amazing content on WordPress;
  • Gives support to experts in delivering online learning experiences;
  • Elevate and produce astounding course materials;

About you:

You are a digital native and tech-savvy, have an eye for detail, know your way around the main software from the Adobe Suite and visual collaboration tools such as Miro. You have experience working in teams, especially international ones. We’re looking for someone who:

  • Has knowledge of the Adobe Suite (required);
  • Is currently enrolled in a higher education program;
  • English, spoken and written, is excellent;
  • Knows their way around the digital landscape (websites, social media, collaborating tools, etc.). Big bonus if you have hands-on experience with programs such as WordPress, Miro, and Zoom;
  • Can navigate among different stakeholders and clients, and can collaborate with different creative disciplines;
  • Lives in Amsterdam;
  • Has a can-do mentality;
  • Is a lot of fun!

Do you recognize yourself in this description? Then we would like to invite you to our studio!

What can you expect from DesignThinkers Academy?

As our Service Design intern, you will have an exciting role within an entrepreneurial and fast-moving company at the heart of Amsterdam. You will get to rub shoulders with Design Thinking experts and work on high-profile projects with leading companies and brands across the globe. We are offering you the chance to work on practical projects, so you will have a lot of opportunities to grow and make an impact. You will be working in a small team at our studio in Amsterdam, where you will get careful guidance and tight-knit collaboration.

There will be a delicious and healthy lunch ready every day for the whole team. We always have lunch together to share and connect with one another.

Good to know:

We value independence and autonomy at work, so the abilities to set out priorities, use time smartly, and complete tasks are highly desirable to us. There is always plenty of room for taking initiative, so we’re counting on you to take charge and lead processes if necessary.

You will receive a competitive salary, based on age and experience.

If you think we’re a match, please submit your CV to Marcello Risolo at info@designthinkersacademy.com in English. We look forward to hearing from you. Furthermore, you can request additional information by calling +31 20 471 00 70.

"De mogelijkheid krijgen om van creatief proces tot uitvoering voor zowel klanten als DT trainingen alles mee te mogen maken, is ontzettend leerzaam!"

Daphne Lamberts

Tussenjaar Student

WE ARE HIRING – DUTCH PROFILE

Wij zijn per direct op zoek naar een Tussenjaar Student die van alle markten thuis is en minimaal 4 maanden beschikbaar is.

Heb je een tussenjaar? Ga je reizen maar wil je eerst nog wat verdienen? Zoek je een leuke plek om te werken en ervaring op te doen? Dan ben jij misschien onze nieuwe collega bij DesignThinkers Academy!

Wat ga je doen?

Als Tussenjaar Student maak jij het leven van jouw collega’s een stuk aangenamer. Zo ga je helpen bij de voorbereidingen van onze trainingen en projecten en verzorg je de dagelijkse lunch. Je verwelkomt alle gasten met een glimlach en zorgt dat de studio er representatief uitziet. Met andere woorden: je gaat veel verschillende dingen oppakken en daardoor is geen dag hetzelfde!

Je bent als Tussenjaar Student verantwoordelijk voor de volgende taken:
  • je helpt bij de voorbereidingen van trainingen en projecten;
  • je ondersteunt bij dagelijkse administratieve werkzaamheden;
  • je bent aanspreekpunt voor onze deelnemers en gasten;
  • je zorgt dat er elke dag een gezonde lunch klaarstaat;
  • je helpt bij verschillende officemanagementtaken.
Herken jij je in onderstaand profiel? Dan willen we je graag snel ontmoeten!
  • je kunt zelfstandig werken;
  • je hebt een hands-on mentaliteit;
  • je hebt verantwoordelijkheidsgevoel;
  • je hebt net je Havo-/VWO-diploma gehaald;
  • je woont in Amsterdam;
  • je bent enthousiast, energiek, maar vooral heel erg leuk!
Wat kun je van DesignThinkers verwachten?

Je gaat samenwerken in een klein team op onze studio in Amsterdam waar geen dag hetzelfde is. De ene keer is het een drukte van belang omdat er een training op de studio wordt gegeven, de volgende dag is de rust weer teruggekeerd omdat alle trainers thuis een online training faciliteren of naar het buitenland zijn voor een project.

Elke dag staat er een heerlijke healthy lunch klaar, lunchen doen we namelijk samen met het hele team.

 Ben je geïnteresseerd? Stuur dan een korte (!) motivatiemail naar Anne-Marie Kaandorp via info@designthinkersacademy.com. Mocht je vragen hebben of aanvullende informatie willen ontvangen dan kun je haar bereiken op 020 471 00 70.

Digital Marketing Intern

WE ARE HIRING

Digital Marketing Intern

Who can take our marketing platforms to the next level!

DesignThinkers Academy is one of the leading ‘design-driven’ professional training institutes, represented in 25 countries. We train, develop and facilitate creative multidisciplinary teams and communities in Design Thinking to drive positive change. Design Thinking enables you to develop and deliver innovative ideas, change, and solutions to complicated problems. It is an activity-based process with a strong emphasis on teamwork and co-creation.

For our head office in Amsterdam, we are looking for an enthusiastic Digital Marketing Intern.

What will you be doing?

As our Digital Marketing Intern, you will support the Digital Marketing Editor with all online marketing activities. During this 5-6 month internship, you will get hands-on experience with all aspects of digital marketing, including Social Media, SEO, newsletter creation, etc. We’re looking for someone who knows the ins and outs of the latest digital trends, with an eye for detail and a mind full of creativity.

Core areas of responsibilities:

  • Managing the social media cadence, and contribute to finding new ideas for the social media strategy;
  • Set up email campaigns and work on cracking the code for the best email marketing practices;
  • Manage databases, such as customers and subscribers to our online resources;
  • Work on improving the SEO strategy for DesignThinkers Academy;
  • Craft beautiful and informative marketing reports;

About you:

You are a digital native and tech-savvy. Scheduling programs and Google Marketing Platforms such as Mailchimp and Google Analytics don’t scare you. You also possess a great eye for imagery, and you can create beautiful and professional photos and videos with the camera and digitally. We’re looking for a high-energy individual who:

  • Is excellent at English (spoken & written);
  • Lives in / close to Amsterdam;
  • Knows their way around the digital marketing landscape (websites, social media, collaborating tools, etc.). Big bonus if you have hands-on experience with programs such as WordPress, Mailchimp, Sprout, Google Analytics or equivalents;
  • Can navigate among different stakeholders and communicate effectively in teams;
  • Has a can-do mentality;
  • Is a lot of fun!

Do you recognize yourself in this description? Then we would like to invite you to our studio!

What can you expect from DesignThinkers Academy?

As our Digital Marketing Intern, you will have an exciting role within an entrepreneurial and fast-moving company at the heart of Amsterdam. You will get to rub shoulders with Design Thinking experts and work on high-profile projects with leading companies and brands across the globe. We are offering you the chance to work on practical projects, so you will have a lot of opportunities to grow and make an impact. You will be working in a small team at our studio in Amsterdam, where you will get careful guidance and tight-knit collaboration.

There will be a delicious and healthy lunch ready every day for the whole team. We always have lunch together to share and connect with one another.

Good to know:

We value independence and autonomy at work, so the abilities to set out priorities, use time smartly, and complete tasks are highly desirable to us. There is always plenty of room for taking initiative, so we’re counting on you to take charge and lead processes if necessary.

If you think we’re a match, please submit your CV and cover letter in English to info@designthinkersacademy.com. We look forward to hearing from you. You can request additional information by calling +31 20 471 00 70.

Algemeen Stagiair

WE ARE HIRING – DUTCH PROFILE

DesignThinkers Academy is al bijna vijftien jaar internationaal een van de toonaangevende bureaus op het gebied van Service Design en Design Thinking. Het hoofdkantoor is gevestigd in het hartje van de Jordaan in Amsterdam en we hebben collega’s in inmiddels 25 landen waar ons merk is vertegenwoordigd. Onze core business is het faciliteren van bedrijven en personen in Service Design en Design Thinking.

Wij zijn per direct op zoek naar een energieke Stagiair (4-5 dagen per week)

Wat ga je doen?

Als stagiair ondersteun je jouw collega’s bij de (inter)nationale ontwikkeling en professionalisering van het DesignThinkers Academy label. Oog voor detail, interesse en/of kennis van Service Design en Design Thinking is van groot belang net als een grote dosis humor en enthousiasme.

De volgende verantwoordelijkheden
vallen onder het takenpakket van de stagiair:
  • Alle voorkomende officemanagementtaken;
  • Organiseren van en assisteren bij onze trainingen;
  • Communicatie richting deelnemers van onze (online) trainingen;
  • Ondersteunen van onze projectmanagers bij de uitvoering van (inter)nationale projecten;
  • Organiseren van netwerk events en ondersteuning bij internationale (online) conferenties.

 De volgende eigenschappen zijn voor ons belangrijk:

  • Servicegericht en dol op organiseren;
  • Kennis van of interesse in Service Design en Design Thinking is een pre;
  • Sterke verbale, geschreven en organisatorische skills (zowel Nederlands als Engels);
  • Flexibel en enthousiast;
  • Vol met initiatieven;
  • Apple-minded.

We gaan ervan uit dat je zelf je tijd indeelt en je verantwoording neemt als het gaat om het afronden van je werkzaamheden. Er is alle ruimte voor initiatief om je zowel professioneel als persoonlijk te ontwikkelen, maar we verwachten wel dat je hier zelf het voortouw in neemt.
Samen met de in- en externe stagebegeleider gaan we ervoor zorgen dat jouw stage een succes wordt!

Het is wellicht goed om te vermelden dat het hier gaat om een meeloopstage voor een periode van minimaal 5 maanden.

Wat kun je van de DesignThinkers Academy verwachten?

Je maakt als stagiair volwaardig onderdeel uit van ons team en gaat samenwerken met 10 enthousiaste en eigenwijze collega’s. De ene keer is het een drukte van belang omdat er een training op de studio wordt gegeven, de volgende dag is de rust weer teruggekeerd omdat de facilitators thuis een online training faciliteren. Elke dag staat er een door jou heerlijk bereide healthy lunch klaar; lunchen doen we namelijk samen met het hele team.

Ben je geïnteresseerd? Stuur dan je cv en een korte (!) motivatiebrief naar info@designthinkersacademy.com. Als er een match is kunnen we een afspraak inplannen om (online) koffie te drinken.

"De mogelijkheid krijgen om van creatief proces tot uitvoering voor zowel klanten als DT trainingen alles mee te mogen maken, is ontzettend leerzaam!"

Daphne Lamberts

Sales representative DT Academy

WE ARE HIRING – SALES REPRESENTATIVE (24 uur)

DesignThinkers Academy is één van de meest toonaangevende professionele educatieve instellingen die organisaties wereldwijd helpt om Design Thinking toe te passen. We bevinden ons in meer dan 25 landen en geven jaarlijks 50+ trainingen en workshops aan professionals van o.a. L’Oréal, Coca-Cola, Rainforest Alliance, ING, Randstad, Adidas, Internationale Rode Kruis, Booking.com in onze studio in Amsterdam.

Wat ga je doen?

Als Sales Representative beheer je de gehele customer journey van de deelnemers van onze trainingen. Van het eerste contact om klanten te adviseren over het juiste leertraject, het beheren van registraties tot de bijbehorende administratie. Jij bent het eerste aanspreekpunt voor onze (potentiële) klanten en zorgt ervoor dat alle communicatie rondom the trainingen vlekkeloos verloopt. Je werkt samen met de Program Manager die het overzicht over het gehele aanbod en customer journey bewaakt.

De functie is part time (24 uur p/week) waarbij tijden en dagen in overleg zijn, en dus goed te combineren met andere activiteiten.

Verantwoordelijkheden:
  • Adviseren (potentiële) deelnemers over passend leertraject;
  • Communicatie met deelnemers voorafgaand aan het leertraject;
  • Follow-up na behalen certificaat;
  • Beheren van de DT Academy back-office;
  • DT Alumni community activeren;
  • Optimaliseren DT Academy back-office;
  • DT Academy curriculum up-to-date houden.
Wie ben jij?

Je kunt als geen ander overzicht creëren en bewaken. Je hebt oog voor detail en gedijt goed in een dynamische omgeving. Wij kunnen de back-office rondom DT Academy met een gerust hart aan jou overlaten, omdat je open communiceert, het overzicht bewaakt, je handen uit de mouwen steekt en kansen ziet liggen.

  • 1+ ervaring in een sales of customer service rol; 
  • Minimaal MBO4+ of HBO werk- en denkniveau;
  • Commercieel & pro-actief in klantrelaties;
  • Stressbestendig, hands-on en kunt snel schakelen;
  • Klantgericht & sterke communicatie;
  • Vloeiend in Nederlands & Engels;
  • Affiniteit met creativiteit, innovatie, professionele educatie.
Wat kun je van DesignThinkers Academy verwachten?

We bieden je de kans om je eigen werkomgeving te creëren in een ondernemende en dynamische organisatie die continue bouwt aan het ontwikkelen van het toonaangevende DesignThinkers merk. Je werkt in een klein, internationaal team in de studio in Amsterdam, waar geen dag hetzelfde is. De ene dag is het een drukte van belang door een training met deelnemers van over heel de wereld, de volgende dag zijn onze facilitators uitgevlogen naar internationale projecten. Er is elke dag een gezonde lunch en zaken als reiskosten, laptop, verzekeringen en salaris zijn uiteraard goed geregeld.

Let’s connect!

Herken je jezelf in bovenstaande omschrijving, of denk je dat je ons nog iets beters te bieden hebt? Dan zien we je graag op onze studio! Stuur je CV en een korte motivatie naar Ilana van de Boel via info@designthinkersacademy.com voor 30 december 2022. Als je vragen hebt over de vacature, kun je ons altijd even mailen of bellen naar +31 20 471 00 70.

 

 

participants learning design thinking through an activity

Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

participants having fun learning

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

woman creating notes

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.