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2-Modules Online Customer Journey Mapping Training (Certificate)

Gain a deeper understanding of how this qualitative Design Research Customer Journey Mapping tool can improve your customers’ experience in a live online classroom setting. This Customer Journey Mapping Course will equip you with a basic understanding of one of the most important tools in Design Thinking; the Customer Journey Mapping Tool.

Jan 16

Session 1

14:30 - 17:00 CET

Jan 23

Session 2

14:30 - 17:00 CET

This course is sold out. Head over to the Calendar to find something else!

About this event

Early Bird Price

€ 295,00

Homework

No preparation time

Language

English

Standard Price

€ 345,00

Involvement

2 weeks, 2.5 hours per session

Course type

Online

Price includes

Miro & Zoom access
All tools & materials
Access to L&D library
Certificate

Prices are excluding VAT.
We charge 21% VAT to Dutch-based companies, NGO’s and self-employed. We also charge 21% VAT to international companies, NGO’s and self-employed based in the European Union without a registered VAT number. If you are based outside the European Union we will not charge you with VAT. If you have any other questions regarding this online course or its ticketing, we kindly as that you contact us through e- mail.

Meet your coaches

Jeroen van der Weide

Partner & Senior Facilitator

Daphne Lamberts

Service Development Lead

Marcello Risolo

Design Lead

Tim Schuurman

Co-Owner & Senior Facilitator

Amsterdam (Global Head Office)

Nieuwe Leliestraat 13
1015 SH Amsterdam
The Netherlands
+31 (0)20 471 00 70
info@designthinkersacademy.com

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