Course Description

2-Day Employee Experience Design Thinking Training Course (Certificate)*

The role of the People function has never been more crucial and exciting, especially as we lead the design of a future of work that is inclusive, engaging, and super-charged by ethical AI. But are we, People professionals (formerly known as HR), equipped with the skills and knowledge required to take on this huge responsibility?

This high-energy 2-Day Employee Experience Design Course will give you a good understanding of how you can apply the Design Thinking principles to relevant Employee Experience challenges.

Sign up today and get a sepcial Valentine’s Day Discount of 25% off on select* courses with the promo code ‘DTValentines’! Offer valid until February 14th, 2025.

Early Bird Price

€ 1.495,00

Homework

No preparation time

Language

English

Standard Price

€ 1.595,00

Involvement

2 days, 8 hours a day

Course type

In-person

Choose your session

May
26

Amsterdam

2-Day Employee Experience Design Thinking Training Course (Certificate)*
Sep
15

Amsterdam

2-Day Employee Experience Design Thinking Training Course (Certificate)*
Nov
11

Amsterdam

2-Day Employee Experience Design Thinking Training Course (Certificate)*
DATE
...

Request Incompany

Tailor-made coaching around your challenge

About this course

Deploying successful strategies for employee experience (EX) can generate significant benefits for your organization, including improved business outcomes, increased employee satisfaction, and enhanced innovation.

If you want to win outside, you should start inside. As we all know, the success of a company is defined by the customer experience (CX), but the customer experience is delivered by your employees.

This 2-Day Employee Experience Design Course will bring you the latest insights and best practices on Design Thinking. Design Thinking can help organizations create a more engaging, personalized, and human-centered employee experience.

This course is for HR, FM, Communication and IT professionals who want to gain more insights into Design Thinking and as a result demonstrate how they can apply this new methodology in their organization. How can you develop a strategic employee-focused vision? How can you design experiences that will have an impact on the well-being and engagement of employees? These are interesting challenges where you can use Design Thinking at its best

What you'll learn

Discover the tools and techniques you need to design the Employees’ Experience that will work best in your organization. With personal coaching and feedback, you’ll be able to use your strengths to innovate in your organization.

Discover

Welcome
Introduction Employee Experience & Design Thinking
Research Plan
Stakeholder Mapping

Define

Research
Persona Building
Employee Journey Mapping
Opportunity Areas

Develop

Ideation
Problem Framing
Brainstorming
Service Scenarios

Deliver

Prototyping
Pitching
Iteration
Reflection

Participant profile

This course is designed for:

HR, FM, IT and communication Professionals...

...seeking to develop and integrate cutting edge creative practices into their employee journey processes and culture

People & Culture Managers...

…looking for new tools to structure their employee journey and collaboration processes

Managers or Team Leaders...

…who want to discover what Design Thinking can offer their team in being more employee-centered

No previous experience or knowledge required

Meet your coaches

You will be guided through the course by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement the knowledge in your organization.

Jeroen van der Weide

Partner DesignThinkers Academy Amsterdam

Jeroen is a Partner & Senior Facilitator at DT Academy. He is a driving force when it comes to facilitating teams, designing creative processes, and brainstorm sessions. He has an MA in Dutch Theatre, Film & Communications.

Inez Abels

Employee Experience Expert

Inez has 5 years of experience working as an employee experience expert at NN Group. She currently works as an independant Employee Experience consultant helping companies and individual professionals to get started with employee experience design using the fundamentals of design thinking.

Tim Schuurman

Co-Owner DesignThinkers Academy Amsterdam

Co-owner of DT Academy, Tim is a visionary leader with deep expertise in innovation and incremental change. Holding an MBA and MSc in Business and Financial Management, he designs transformative concepts and empowers businesses.

CERTIFICATE

After successful completion of the 2-Day Employee Experience Design Course, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.

 

Contact us

Choose your session

May
26

Amsterdam

2-Day Employee Experience Design Thinking Training Course (Certificate)*
Sep
15

Amsterdam

2-Day Employee Experience Design Thinking Training Course (Certificate)*
Nov
11

Amsterdam

2-Day Employee Experience Design Thinking Training Course (Certificate)*
DATE
...

Request Incompany

Tailor-made coaching around your challenge

Course leaflet