Course Description

5-Day DesignThinkers Global Bootcamp Week Training (Certificate)

The 5-day DesignThinkers Global Bootcamp provides a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners. Under the guidance of our seasoned facilitators, familiarize yourself with the divergent/convergent model of the Double Diamond, and solidify your new Design Thinking mindset by practicing on a real-life project.

Early Bird Price

€ 2.950,00


Reading + Miro board



Standard Price

€ 3.250,00


5 days, 8 hours a day

Course type


Choose your session



5-Day DesignThinkers Global Bootcamp Week Training (Certificate)


5-Day DesignThinkers Global Bootcamp Week Training (Certificate)

Request Incompany

Tailor-made coaching around your challenge

About this course

During this intensive, high-paced 5-day program, explore the path of the Double Diamond: from Discover, to Define, to Design, and to Deliver. Along the way, you will be incorporating various skills and tools according to the different phases, such as Research, Stakeholder Mapping and Persona Building (Discover phase), Customer Journey Mapping, Reframing Challenge and Ideation (Define phase), Prototyping, Testing and Implementation (Design phase) and how to process feedback iteratively (Deliver phase). Moreover, you can understand personal areas of development, as we invite experts from theoretical and business standpoints to accompany you in your learning. You will also be able to validate your solution with seasoned practitioners and understand the true impact of your project through this robust program.  

At the end of the Bootcamp Week, you will be able to empathize and understand end-users better. You will also be able to create an innovation process driven by fast iterations. Past participants of this program include service designers, heads of innovation, business consultants, product owners, etc. Pamela Caillens, one of the Bootcamp participants from ​​Cartier International SNC., put it best when she said, “The DesignThinkers Global Bootcamp was a real transformation. Highly recommended to anyone who wants to understand what Design Thinking is all about”.

What you'll learn

Together with our internationally recognized coaches, Facilitators and experts, you will find solutions to the challenges of applying and facilitating this new way of working in your organization and convincing your sponsors and team members.

Day 01 - Discover

Welcome & Introductions
Methodology: DT principles
Masterclass: Design Research
Complementary Lunch
Meet the Challenge Owner
Design Research
Stakeholder mapping
Wrap-up & Reflection
Arranged Dinner

Day 02 - Define

Introduction of Day Coach
Redesigning/Reframing persona
Masterclass: Design Challenge Case Stories
Customer Journey Mapping
Complimentary Lunch
Team dynamics energizer
Defining Opportunity Areas
Framing Problem Statement
Pitch Initial Idea
Wrap-up & Reflection

Day 03 - Develop

Introduction of Day Coach
Framing problem statement
Masterclass: DT Driven Innovation
Methodology: Waves of creativity
Complimentary Lunch
Team dynamics energizer
Service Scenario
Prototyping & testing
Design Research: Testing Prototypes
Wrap-up & Reflection

Day 04 - Deliver

Introduction of Day Coach
Team dynamics energizer
Redesigning Prototypes
Integrating feedback
Masterclass Day: Improving Customer Experience
Complimentary Lunch
Action planning
Persuasive selling
Dragon’s den: Final pitches
Jury report by Challenge Owner
Networking drinks hosted by DT

Day 05

Introduction of last day
Reflection: Lessons Learned
Double Diamond
Executing your own Personal plan
Masterclass: Case Stories, implement Design Approach
Graduation ceremony
Festive Lunch
DT Toolkit & Exclusive Alumni Library

Participant profile

This course is designed for:

Managers or Team Leaders...

...seeking to develop and integrate cutting edge creative practices into their business processes and corporate culture

Young Professionals (individuals)...

…who want to get a profound understanding how to use human-centered innovation methods in their daily work

Executives or Decision Makers...

...seeking to apply Service Design Thinking in their daily work. Looking to strengthen their ability to lead innovation and enhance the organisations innovation capability

Government Policy Makers…

...who want to gain key insights into the implementation of Design Thinking

No previous experience or knowledge required

Homework: 1 hrs preparation & personal introduction Miro board

Meet your coaches

You will be guided through the Bootcamp by our highly experienced Facilitators. They have years of experience in working with Design Thinking and know the tips & tricks on how to implement it within your working environment.

Tim Schuurman

Co-Owner DesignThinkers Academy Amsterdam

As co-owner of DT Academy, Tim has extensive experience in designing and implementing concepts, holding a MBA & MSc in Business and Financial Management.

Ralf Beuker

Academic Coach & Professor of Design Management

Ralf has over 20 years of experience in supporting various organizations from the creative industries, with a focus on design-minded companies. His primary goal is to support teams and individuals in better fulfilling their roles within organizations in a strategic fashion, applying methodologies from Design in order to address such issues in a more human-centered way.

Catalina Schveninger

EX Expert & Senior Consultant

Consultant with more than two decades of experience in the people function, collaborating with renowned brands and scaling start-ups. Passionate about unlocking the potential of individuals, teams and organizations. Life-long learner and enthusiast about HR technology.

Jeroen van der Weide

Partner DesignThinkers Academy Amsterdam

Jeroen is a Partner & Senior Facilitator at DT Academy. He is a driving force when it comes to facilitating teams, designing creative processes, and brainstorm sessions. He has an MA in Dutch Theatre, Film & Communications.

Fieke Sluijs

PhD Learning Experience Designer & Senior Facilitator

Fieke Sluijs is senior facilitator and learning experience designer. She inspires people to build creative confidence and unlock their innovative potential.

Damian Cranney

Senior Digital Innovation & UX Expert

Throughout his career, he advised a wide range of businesses, startups and local government teams – advocating design as a methodology that underpins service transformation and positive change for users, consumers and citizens.

Thomas de Bresser

Senior Facilitator DesignThinkers Academy Amsterdam

Thomas is one of our main experts taking pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.

Els Dragt

Trend Researcher, Trainer & Lecturer Studio Elsewhere

She is a Researcher, Trainer and published Author with over fifteen years of experience in human-centered and qualitative research. As a lecturer, she shares her research expertise with students and fellow professionals around the globe.


After successful completion of the 5-Day DesignThinkers Global Bootcamp Week, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.

Contact us

Choose your session



5-Day DesignThinkers Global Bootcamp Week Training (Certificate)


5-Day DesignThinkers Global Bootcamp Week Training (Certificate)

Request Incompany

Tailor-made coaching around your challenge

Course leaflet