Online Design Thinking for Customer Experience August 2020
Registration Terms & Conditions
Accepted Payment Types
Refund and cancellation policy
By registering to attend a DT Academy course, you are accepting these terms and conditions. If you have to cancel your participation one month before the start date of the course 50% will be refunded. For cancellation after this period no refunds will be granted. Tickets however may be passed on to another person with written approval of the DT Academy and the ticket will stay valid for six months for a training session on a new date at the same location.
Invoice will be sent upon reservation. We charge 21% VAT to Dutch based companies, NGO’s and self-employed. We also charge 21% VAT to international companies, NGO’s and self-employed based in the European Union without a registered VAT number. If you are based outside the European Union we will not charge you with VAT.
Cancellation by DesignThinkers Academy
DT Academy reserves the right to cancel or change any session and course up to 30 days prior the start date of the event. If this happens, we will notify you promptly and give you a full refund or the option to attend another course session within six months in the same location. DT Academy is not responsible for travel expenses or any costs that may be incurred as a result of a cancellation.
DT Academy shall not be liable for any failure of or delay in the performance of this agreement for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to war, strikes or labour disputes, embargoes, government orders or any other force majeure events.
Additional Terms & Conditions
All materials and handouts provided by DT Academy during workshop sessions are free of use, however they are under copyright and are owned by DT Academy. Alumni do not acquire ownership rights in any of these materials and agree not to reproduce, modify or distribute any of the materials received from or provided by DT Academy. Please contact us if you would like DT Academy to provide you with branded materials and tools for project use. Happy to help you.
This website is owned and operated by DesignThinkers Academy, a division of DesignThinkers B.V. Global Head Office based in Amsterdam, Nieuwe Leliestraat 13, 1015 SH, The Netherlands. Registered at the Chamber of Commerce no. 60621400
About this Event
Length: 2 weeks, 7.5 contact hours per week & homework
Time: 8:30am – 11:30am (WAT)
Monday 17 August – Session 1
Tuesday 18 August – Session 2
Wednesday 19 August – Session 3
Monday 24 August – Session 4
Tuesday 25 August – Session 5
Wednesday 26 August – Session 6
Online platforms: Miro & Zoom
Acceptable mode of of Payment: Direct transfer or certiﬁed Bank draft