Course Description

2-Day Design Thinking Facilitation Course February 2020

Los Angeles, CA
February 27 – 28, 2020. Los Angeles, CA.

So you’ve read all the books and articles on Service Design & Design Thinking. You’ve had some basic Design Thinking training. You’ve listened to inspirational keynote speakers at conferences. You know the famous case studies. You get it. But how do you facilitate a Design Thinking session? How do you design a high energy learning flow? That calls for a different skill set. DesignThinkers Academy can help you out.

Learn how to facilitate Design Thinking workshop sessions in this 2-day, high energy course for Design Thinking practitioners.

You will get a ‘learning by doing’ experience in a 2-day workshop setting, followed by a personal online coaching session, so you can learn how to facilitate Design Thinking workshop sessions for diverse groups.


Leaders of Design Thinking and change-makers who want to amplify their own influence and learn how to enhance the benefits of Design Thinking in their own organizations or with clients.


Facilitation is key in running successful Design Thinking sessions that are meant to bring together people from diverse backgrounds to work on specific challenges. Creating space and an environment where people feel confident and can be creative is the key responsibility of the facilitator.

We strongly believe in the principle of ‘learning by doing,’ so this training will be a high energy, hands-on event. You’ll be challenged to work in a small team, going through different aspects of facilitating a Design Thinking workshop. You will work with core Design Thinking tools like stakeholder mapping, customer journey mapping, and prototyping. The focus, however, will be on your personal facilitation skills of designing and facilitating Design Thinking workshops.

This video gives you a glimpse of our Facilitation Training with global companies


The objective of the 2-day training is to understand your current facilitation skills, your strengths, and to improve upon your personal opportunity areas through a combination of facilitation practice and personal coaching. The activities for the 2-day training are a balanced mix of theory and practice.

    • DAY 1: Facilitation skills assessment, workshop types, core Design Thinking workshop flow, problem statement definition & the art of facilitation, agenda & workshop design.
    • DAY 2: Energy management, facilitation team management, facilitating an actual Design Thinking workshop, feedback on facilitation skills.
    • Prerequisite: Design Thinking Fundamentals, DesignThinkers Bootcamp, or some other design thinking training.


Workshop & agenda design for different types of workshops

    • Problem statements & reframing
    • Facilitation theory, tips and hands-on experience with a real case study
    • Core Design Thinking workshop flow as a starting point for future workshop design


The half-hour, remote coaching session will address specific topics that the participant wants to cover in more depth. Topics could range from workshop design, or curating participants, to coaching on how to engage senior management. The content of the personalized coaching session will be adjusted based on the participant’s needs.


The facilitators will guide you on the different activities during the Design Thinking Facilitation Training.

Marc Bolick leads the US office of DesignThinkers Group, working to help clients find creative solutions to complex problems and to embed design thinking as a strategic advantage in their organizations. With over 20 years of experience in various aspects of product and service design, Marc has worked in a variety of sectors and clients including General Electric, Michelin, SAP, Coca-Cola, Qualcomm, Bank of America, Electrolux, Master Card, the US Agency for International Development, the US Food and Drug Administration, and a variety of early-stage companies.

Steven Chaparro is a keynote speaker and a culture design strategist. He is passionate about helping creative organization transform their workplace culture through co-creative design. His diverse background spans various industries including architecture, real estate development, financial services, and government innovation.


Our main objective is to provide you with hands-on tools that you can apply immediately to your work.

As part of the training program you will receive a set of design thinking tools, a certificate of completion, and access to the DT Academy alumni network.

We strive for nothing short of a transformational experience for participants. You will acquire a deeper knowledge of core Design Thinking tools and methods, a better understanding of your strengths and weaknesses, and overall professional & personal growth.

About this Event

237 Long Beach Blvd,

Long Beach, CA 90802


February 27-28, 2020
Language: English
Maximum participants: 18


Early Bird Ticket Price $ 1,650
until January 27, 2020

Regular Ticket Price Price $ 1,900

The ticket includes daily lunch, morning and afternoon snacks, and beverages.

A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course.

Discounts available for teams signing up, Non-Profits and Government Organizations.


Sign up now