1-Day Jobs to Be Done (JTBD) Training (Certificate)
You may be familiar with the Jobs to Be Done concept, which helps to understand how customers use a product or service and guides product and service design. However, did you know the framework is much more profound and can be used to build deep customer insights to uncover entirely new opportunities?
Please note that you need working knowledge of Design Thinking tools and methodologies before taking this course. If you are unsure about your experience, contact us to find out if this course is the right fit for you.
If your desired session is sold out, you can always mail us at [email protected] to inquire about the possibilities!
1-Day Storytelling for Impact Training Course (Certificate)
Activation into the craft of storytelling offers a deeper understanding of why story matters, what it means to ‘think in story’ and how to apply storytelling to influence an audience.
Is the message you communicate about your product, service or idea presented in a way that is memorable and impactful? Do you understand your audience so that you are able to connect to your customers or stakeholders needs and share their story? Are you willing to take bigger risks in the way you make creatives choices about your story delivery?
Please note that the prices may vary per country. For more specific information regarding the prices of this training, please scroll down and choose your location.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
1-Day Scenario Planning for Innovation Strategy (Certificate) *AI Included
The future rarely follows one straight line. New technologies, changing customer behaviour, regulation, economic shifts and societal developments interact in ways that make long-term planning increasingly difficult.
This 1-Day Scenario Planning for Innovation Strategy course gives you a practical approach to navigating this uncertainty. Instead of trying to predict one future, you will learn how to explore multiple plausible future scenarios, understand the systems and forces shaping them, and use these scenarios to make stronger strategic and innovation decisions today.
Combining Scenario Planning, Strategic Foresight and Systems Thinking, you will work with trends, drivers of change and uncertainties to understand how different developments may interact. You will then translate these insights into alternative future scenarios and explore what each could mean for your organisation, strategy, products or services.
Throughout the course, AI is used as a practical co-pilot to accelerate trend research, consolidate information, explore connections between developments, generate and challenge scenarios, and identify potential opportunity areas.
You do not need any prior experience with Futures Thinking, Systems Thinking or AI. We will guide you through the process step by step.
Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
2-Day Creative Thinking & Facilitation Intensive Training (Certificate) *AI Included
Strengthen your ability to lead creative work and guide teams through meaningful collaboration.
This hands-on 2-day course combines the foundational mindset of creative thinking with the practical tools of group facilitation, creating a complete learning experience for anyone who leads or supports collaborative work. By bringing together the two disciplines, this training reflects the reality of today’s innovation process where creative flow and structured facilitation go hand-in-hand.
You’ll also explore how AI can support your process offering new ways to structure ideas, spark fresh thinking, and support teams both in-person and remotely.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
1-Day Introduction to Creative Thinking (Certificate) *AI Included
A high-energy 1-Day introduction of the theory and practice of Creative Thinking. Our philosophy is rooted in the principle of ‘learning-by-doing,’ ensuring that you not only gain theoretical knowledge but also apply it in real-time situations. Your personal creativity will get a boost and you will learn how you can improve all parts of the Design Thinking process, with a focus on Ideation.
Throughout this dynamic day, you’ll actively engage with and practice Creative Thinking methods that will directly impact your work. We’ll take you through the entire Design Thinking process, with a special emphasis on the Ideation phase, one of the most crucial stages in any creative or problem-solving process. By the end of the day, you’ll feel confident in your ability to generate new ideas, refine them into viable concepts, and facilitate the ideation process with your team, driving more innovative solutions in your work.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
1-Day Creative Facilitation Training Course (Certificate) *AI Included
Learn how to energize and guide your team with purpose in just one day.
This intensive 1-day course is designed for professionals with a working knowledge of Design Thinking who want to expand their facilitation skills and make creative collaboration more impactful. Through a hands-on approach, you’ll explore how to harness group dynamics, manage team energy, and design sessions that move ideas into action.
You’ll practice advanced facilitation techniques that are applicable to co-creation, ideation, and decision-making, equipping you to guide multidisciplinary teams with confidence and clarity. By the end of the day, you’ll be better prepared to amplify creative outcomes and lead high-impact sessions within your organization.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
1-Day AI (Artificial Intelligence) & Design Thinking Course (Certificate)
Are you wondering how Design Thinking and AI mix and want to elevate your level through practical AI Training? For many teams, AI feels both inevitable and elusive, something everyone talks about, but few know how to actually use in their daily work. It’s a fast changing world and while the pressure to “do something with AI” grows, clarity on how to start is missing.
In this 1-Day DT & AI Training, we will make you a DT prompt master and show you which AI tools to use where accross each stage of the Double Diamond. Enhancing you today and tomorrow. This hands-on AI training equips you with practical skills you can use immediately, helping you innovate with confidence today and in the future.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2-Day Systems Thinking for Positive Transformation (Certificate)
The 2-Day Systems Thinking for Positive Transformation course offers an actionable approach to mastering Systems Thinking, turning complex challenges into opportunities for positive change. Whether you’re working to strengthen communities against challenges, improve employee health and happiness, or achieve sustainability targets, this course equips you with the skills to analyze, design, and optimize systems for effective transformation.
Through practical tools (such as the Social Ecosystem Map, Iceberg Model, and Causal Loops) and real-life case studies, this course will teach you how to map systems, identify leverage points, and implement solutions that lead to lasting change. By the end, you’ll have the tools and confidence to drive impactful transformation in your organization. Learn from a stellar lineup of experts, including DT Founder & Facilitator Tim Schuurman, Oxford University professor Dr. Rob Collins, Facilitators & Systems Thinking Experts of Mindpact: Jeroen van der Heijden and Bram Heijnen.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2-Day Futures Thinking for Strategy Development Course (Certificate)
Today, we’re living in the most turbulent times we’ve ever seen. As a business leader, you need to ask yourself: Do you comprehend the implications of all emerging trends on your business? Do you possess the knowledge to make informed decisions for long-term investments? If you’re unsure about such questions, it’s time to focus on building a strong innovation strategy that ensures your business remains adaptable, competitive, and prepared for sustained growth in today’s uncertain world.
3 reasons why you can’t afford to miss our ‘Futures Thinking for Strategy Development’ Training:
Design your future: Acquire the skills to look beyond the hype and identify the relevant emerging trends that will shape your future;
Take action today: Understand business priorities, make confident decisions today to ensure success tomorrow;
Thrive in the future: Understand how to navigate future business environments effectively, where to adapt and where to lead.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
3-Day #TiSDD Facilitation Deep Dive Training Course (Certificate)
Design work is not like other work. Design is inherently unpredictable and asks participants to do things which they often prefer to avoid – talking to users, making mistakes, iterating. It combines “creativity” with hard business requirements in an often confusing way. In this course, two highly experienced facilitators – both part of the #TiSDD author team – give you the structures, mindsets, and tools to assist your colleagues or clients through design activities, resulting in successful outcomes for both organisations and people.
5-Day Immersive Bootcamp for Professional Innovators (Certificate) *AI Included
The 5-Day Immersive Design Thinking Bootcamp for Professional Innovators provides a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners. Under the guidance of our expert facilitators, familiarize yourself with the divergent/convergent model of the Double Diamond, explore the latest AI integrations shaping innovation, and solidify your new Design Thinking mindset by practicing on a real-life project during this transformative week. Recognized as one of the best in Europe, this bootcamp is your gateway to becoming a top-tier design thinker.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
Open Lab – Re-designing Collaboration
Our work environments are seeing massive changes. How can we adapt our collaboration inside and outside the workplace to be successful, human, and sustainable? How might we be able to shape the future of collaboration?
This new Open Lab format offers a playful space to practice your design thinking and design doing skills in a low-stakes environment. In this prototype of a regular series of open labs looking at different challenges, our first Open Lab will look at “(Re-)designing collaboration”. With a diverse group of participants, we will spend 1.5 days going through a quick-and-dirty first iteration of the design process. We’ll research and reflect on key motivations, needs and pain points of collaboration today, identify opportunities, and build and test first prototypes, leading us to newer, smarter questions as well as deepened understanding. Even though the Open Labs are mainly about growing your design skills, we still expect the shared workshop documentation to be a first valuable resource for future work for your own practice or organization.
*Special price of prototype session € 99
2-Day Design Thinking Creative Facilitation Training Course (Certificate) *AI Included
Learn facilitation skills to run effective workshops using Design Thinking principles for mixed audiences. In this high-energy course, you will not only strengthen your approach as a facilitator, but also learn how to confidently guide participants through every stage of a Design Thinking session.
To begin with, the course starts with a one-hour online kick-off focused on facilitation fundamentals. Next, you will take part in two in-person training days, where you actively practice hands-on facilitation techniques in real workshop settings. As a result, you will build both confidence and structure in your style.
Please note that this course requires prior experience with Design Thinking tools and methodologies. Therefore, if you are unsure about your level, we recommend contacting us to assess your readiness for this training.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2-Day Design Thinking Applied to People Strategies (Certificate)
This high-energy 2-Day Design Thinking Applied to People Strategies Course will provide you with a core understanding of how you can apply the Design Thinking principles to Employee Experience challenges. The course will also be enriched by Masterclasses of HR professionals sharing learnings and approaches of People Strategy Projects.
2-Day Employee Experience Design Thinking Training Course (Certificate)
The role of the People function has never been more crucial and exciting, especially as we lead the design of a future of work that is inclusive, engaging, and super-charged by ethical AI. But are we, People professionals (formerly known as HR), equipped with the skills and knowledge required to take on this huge responsibility?
This high-energy 2-Day Employee Experience Design Course will give you a good understanding of how you can apply the Design Thinking principles to relevant Employee Experience challenges.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2-Day Legal Design Training Course (Certificate)
This interactive course will help you to integrate legal work and concepts into a service context. You will learn the required Design Thinking methods and vizualisation concepts for you to adapt to your services. After completing the course, you will be able to apply your new learnings right away or to bring together legal and service design teams.
2-Day Future Leadership Skills Training Course (Certificate)*
Gain a deeper understanding of the essential skills necessary in becoming an effective leader of the future while at the same time learning the ability to confidently guide your organization through disruptive and dynamic environments. Enhance your Future Leadership capabilities in empowering teams to stay focused, aligned and continuously stimulate bold innovation.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2.5-Day Design Thinking meets Lean Start-up & Agile Training Course (Certificate)
This interactive Design Thinking meets Lean Start-up & Agile Course will teach you how to innovate, validate and implement meaningful solutions by exploring and combining core elements of Design Thinking, Lean Start-up, and Agile to kick-start bold innovation. Are you already familiar with Agile or Lean Start-up and would like to gain a deeper understanding of what Design Thinking can add to your skillset? Or are you a Design Thinker, curious about how Agile or Lean Start-up can benefit your performance? This course will kick off with a 3 hour online onboarding program followed by an interactive 2-Day training at our studio in Amsterdam.
2-Day Behavioral Design Training (Certificate)
Everyone agrees. Nothing changes. Learn how to create movement.
Most organizational change doesn’t fail because people are unwilling. It fails because people keep doing what they’ve always done. Whether you’re working in HR, government, sustainability, innovation or marketing, the challenge is often the same: how do you help people adopt new behaviors?
This practical 2-day training combines Behavioral Science with Design Thinking to help you understand why people behave the way they do and design interventions they actually adopt. You’ll work with proven behavioral models, creative tools and real-world challenges to identify what drives behavior, uncover hidden barriers and turn insights into interventions that create meaningful and lasting change. Become the person people call when change gets stuck.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2-Day Design Thinking Fundamentals Training Course (Certificate) *AI Included
This interactive Design Thinking course is designed to help you tackle complex challenges with a structured, human-centered approach to innovation. You will learn how to move beyond assumptions, deeply understand users, and translate insights into solutions that deliver both user value and business results.
By working through the full Design Thinking process on practical cases, you will build experience in research, problem definition, ideation, prototyping, and testing. The course ensures that you do not just learn the methodology, but develop the skills and confidence to apply it effectively in your own context from day one.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
Check out the full Course Brochure at the bottom of the course page. Got any questions? Don’t hesitate to reach out to us for more information at [email protected]
Sign up to a course today and get a 15% discount with code DTAUTUMN15 (offer valid until 16.11.2026).
2-Day Co-creation and Design Thinking in Sales Training Course (Certificate)
This 2-day program brings you the latest best practices on how to co-create value with your customers and develop new business opportunities. Learn how Design Thinking can be applied to engage with your customers and redesign the sales process of the future.
1-Day High-Energy Customer Journey Mapping Training Course (Certificate)
This high-energy 1-day course will give you a common level of understanding of the Design Thinking principles, key tools & terminology with focus on Customer Journey Mapping.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.
5-Day Executive School ‘This is Service Design Doing’ Training Course (Certificate)
Work with the authors of ‘This is Service Design Thinking’ and ‘This is Service Design Doing’ as you learn hands-on how to apply service design thinking to the rapid innovation of Customer Experiences in multi-channel Product-Service Ecosystems.
You don’t need any prior knowledge or experience to join this course. We’ll guide you through the essentials step by step.